Two Way Text Messaging

I wouldn’t even dream of going back. Once you start using two-way texting in Jobber, trying to manage a schedule with phone calls and emails feels like going back to dial-up.

​To be honest, we don't even use features like job driver routing or assigned driver notifications, and it's still an absolute game-changer. Even if you're running lean and taking care of everything yourself, the convenience factor alone makes it worth every penny.

​How We Get the Most Out of It

• ​Instant Photo Quotes: Having clients text a quick picture of the property before heading out saves so many unnecessary trip charges and wasted windshield time. You can quote faster and keep the day moving.
• ​Faster Payments: Texting invoice links straight to their phone gets you paid way faster than email. Most clients pay right off their phone within minutes of finishing up the job.
• ​"On My Way" Texts: Sending a quick heads-up text before pulling up keeps customers happy, gives them time to put dogs away, and slashes no-shows to basically zero—all without having to stop and make a full phone call.
• ​Keeping Track: Having the whole text conversation saved directly on the client's job file in Jobber is huge. No more scrolling through a personal cell phone to figure out what was agreed on three weeks ago.

​The only catch with two-way texting is that people treat text like real-time chat. Definitely set up after-hours auto-responses in Jobber so clients know you’re off the clock and aren't waiting on a reply at 9 PM.

​Even without touching half the driver or dispatch tools, it cuts out a massive amount of admin headache, speeds up cash flow, and customers genuinely love it. 100% worth the upgrade!