Forum Discussion
Callan73
15 days agoContributor 2
That paper-trail gap is exactly where contractors get squeezed.
Whether the tool is Jobber, a separate form, or a signed text/email approval, the important part is that the extra work is approved before the work starts and tied back to the original scope.
After 30+ years in residential painting, I learned the hard way that “we talked about it” is not enough when the invoice is higher than the original quote. The estimate needs plain wording that says what is included, what is excluded, how changes get approved, and that extra work is priced separately before proceeding.
That protects both sides. The customer knows what changed, and the contractor is not trying to explain a higher invoice from memory later.