Forum Discussion

EnergizeUs's avatar
EnergizeUs
Jobber Ambassador
8 months ago

How to SELL as an Electrician - Or are you just taking orders?

Most of us in the trades hate “sales.” The reality is, we are in a reactive market, we just take "orders".

We wait for something to break and then we wait on a customer to choose us, out of multiple leads.

What i found out, is we are no different from a Mcdonalds cashier. We are not selling, we are taking orders.

So how can we change our position?
Truth is, it’s not really sales focussed, what we need to do is filter out leads.

Here’s the problem:
We don’t get calls because people “want” us. We get calls when something is broken.
That makes us reactive, not proactive. By the time they call, they’re already stressed, shopping around, or treating it like ordering a Big Mac.

Even if we push maintenance packages, most customers see it as a luxury or “insurance,” not a need.

So where does that leave us? Frustrated, stuck, and thinking we’re bad at sales.

But that’s why I built out these Contractor’s Blueprint to sales, and we been testing it on instagram LIVE and youtube.

Whats needed as Contractors:
A way to filter out problem customers before they waste your time.
A process that shows respect, builds trust, and educates.
Actual sales scripts that help you respond when they hit you with “I need to talk to my spouse” or “that’s out of budget.” 
It’s about filtering who’s a real customer and who’s not.

I want to hear from you, what’s your biggest challenge when it comes to sales as a blue-collar service provider?

1 Reply

  • We do a lot of custom homes so we are able to up sale by showing people luxury items that they may not have thought of before as most people do not think of electrical when building a house.  We also have been able to get into certain commercial work that is not the norm so we get to sell ourselves as being one of the few that are very well equipped to do the job.  One of the biggest challenges is quoting nose picks as we call them small jobs that really are not worth quoting more just worth doing but we have to waste our time quoting them and going back and forth with the people just for them to say we will do it ourselves.