Forum Discussion

sunsetgates's avatar
sunsetgates
Contributor 2
16 days ago

How To Get Non-Admin Employees to Receive Job Notifications in Jobber?

Only admins seem to receive two-way text messages and notifications (quote viewed, deposit received, changes requested, etc.), but I can't make all my employees admins. Has anyone found a workaroun...
team permissions
julie's avatar
julie
Builder 2
16 days ago

Hey! Non-Admin team member can receive two-way text messages and notifications, but it depends on their permissions: 

Two-Way Text MessagesNon-admin team members can send and receive text messages only if their user permission for two-way text messaging is turned on. When enabled:

  • Non-admin users see outbound messages only for features they have access to.
  • Messages for features they can't access will not appear for them.
  • Admins can see all messages.

NotificationsPush/app notifications also follow permissions. Non-admin users without the two-way text messaging permission won't receive message-related notifications. Those with the permission enabled will receive relevant notifications (e.g., new items, message activity).

Here are some helpful resources:

If you have any trouble, I recommend reaching out to the Support Team so they can guide you step by step!