Forum Discussion

LynnG's avatar
LynnG
Contributor 3
1 month ago

New Timesheets

The new timesheets update rolled out for me today—did anyone else get it? I’d really love to hear what others think.

 

At a high level, I can see what Jobber was trying to do, but in practice it’s added time to my workflow instead of saving it.

 

**A few specific changes I’ve noticed:**

 

**1. GPS Tracking Changes**

Each entry now has its own GPS icon, but instead of opening a full daily view for that employee, it’s now a small pop-up map. I have to zoom in significantly just to see the address—and repeat that for every single entry.

 

Previously, I could see all of an employee’s starts, stops, and job completions for the day in one place. Now it takes much longer to review the same information.

 

**2. “Add Entry” Pop-Up Issue**

The new Add Entry window is fixed and can’t be moved, which means it blocks the schedule behind it.

 

I manually add drive time between jobs, so I need to reference both the start and end times of each job. Since I can’t see that information while entering it, I have to keep closing or working around the pop-up—this adds a lot of extra steps throughout the day.

 

**3. Loss of Real-Time Job Duration**

This is the biggest issue for me. Timesheets no longer show the *current* duration while a timer is running—only the final duration after it’s stopped.

 

For my business, that real-time visibility is important. If a job is running long, I rely on that to check in with my team and make sure everything is on track. Losing that feature is a big step backward.

 

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I’m a smaller company with just a few employees, so it’s possible these changes are geared more toward larger teams. But for me, this update has made things more time-consuming rather than more efficient.

 

Curious if others are experiencing the same—or if there are workflows I’m missing that make this easier?

 

3 Replies

  • HUGEHomePros's avatar
    HUGEHomePros
    Jobber Ambassador
    9 days ago

    I agree - I think the new layout will take some getting used to. One thing I don't really like is sometimes guys would clock in to the wrong job but it wasn't a big deal to switch them over. Now we have to take a few extra steps to make this happen which is really clunky. I preferred the old lay out to be honest. 

  • LynnG's avatar
    LynnG
    Contributor 3
    11 days ago

    Thanks for the reply winnovations.  I would like to see how the Drive Time entry has been simplified since I checked today (04/18) and it and the GPS has not changed. I should mention that I am using a desktop computer and FireFox browser, in case that makes a difference.  Also, curious why my original post is in a Review state since it was created 25 days ago. I would have thought it would have been approved by a moderator by now. 

  • winnovations's avatar
    winnovations
    Contributor 3
    12 days ago

    Lynn, your breakdown of the new timesheet issues is incredibly detailed—and you’re not alone. That 'fixed pop-up' blocking the schedule is a classic case of form over function. We actually built the Bento Audit Layer specifically for owners who need that birds-eye view back. We brought back the unified daily GPS map (no more individual zooming) and, most importantly, we restored the real-time job duration trackers. You can see exactly how long a tech has been on-site right now, without waiting for them to clock out. Since you’ve been with Jobber since 2014, you know how it should feel. We’d love to show you how we’ve simplified that 'Drive Time' entry so you can see your schedule and your timesheets on one screen again.