Non billable hour tracking in Jobber (time clock workarounds)

Hey there, thank you so much for your question.  I can see how this could be time-consuming for your team to keep track of, and we would be happy to submit your feedback to our Product Development team. I think many users can benefit from a category feature for time tracking!

What I do suggest for now is having your employees leave a note directly on the general timer. It may take some time to get into the habit of doing so, but if they record the notes by going to Timesheet > Clock In > Clock out > Edit > Note in the Jobber app, these notes will then sync with the Timesheet Report where they can be exported for easier tracking.

You can also reach out to our Support Team to find a workflow that works best for you,  You can start a live chat by going to the ? at the top right corner > Chat With Us to start the chat! or give us a call 888-721-1115 ext 1.