What Do You Do to Consistently Earn Five-Star Reviews?
I've realized that customer service begins long before the first tool comes out. Quick responses, clear communication, setting expectations, and following through have been just as important as the quality of the work itself. What is one thing your company does that consistently earns five-star reviews? Irie Handyman Services Fix • Build • TransformElectricians - Are you charging time & material or flat rate right now—and why?
Curious what’s actually working for everyone in today’s market with rising material costs and labor rates. Currently - I do time + material and then add in my overhead/profit % and I still get tons of kick back. Other big electricians in my area charge 3-4x the amount for something that I do and it works for them. I can't wrap my head around it.Curious how everyone is using AI in their business?
Are you using it for writing estimates? Social media? Customer emails? SOPs (Standard Operating Procedures)? Marketing? Scheduling? Or something else? I've found AI has saved us hours every week by helping us create estimates, write customer emails, develop social media content, organize processes, and streamline our workflow. How has AI helped you personally and professionally? What's your favorite use case? I'm always looking for new ideas to make our business more efficient.Let's encourage each other today!
Share one business win you're proud of this week—big or small. Maybe you landed a new customer, hired a great employee, streamlined a process, or simply made it through a challenging week. I'll start: Every opportunity to help a customer improve their home reminds me why I love being in this industry. I hear all the time people are so graceful to find an honest handyman they can trust and doesn't compromise on quality of work. Looking forward to celebrating everyone's wins in the comments! Irie Handyman Services Fix • Build •TransformWhat's one lesson your business taught you the hard way?
I'll go first. I've learned that systems aren't just for when your business gets "big"—they're what help you grow in the first place. Every quote, follow-up, invoice, and customer interaction needs a process. The more we standardized our workflow, the more time we gained to focus on serving customers instead of constantly putting out fires. What's one lesson you wish someone had told you when you started your business? Irie Handyman Services Fix • Build • Transform
How Do Painting Contractors Know If They're Charging Too Much or Too Little?
Hi im in the painting and cleaning business as well as a few other services but my biggest problem is pricing for painting some say im too high and some painting owners have told me im being taken advantage of with the prices im giving ? What are the best prices for my area I work in the fayetteville NC area? and what all is included with pricing
