The First Impression: What Makes Someone Choose Your Business?
Before a customer ever hires you, they’re already judging your business through your website, reviews, social media, phone calls, and communication. What’s one thing you believe helps turn a potential customer into a paying customer?Solved51Views1like6CommentsWho is planning on going to the Jobber Now event in Texas?
I have been seriously thinking about attending the Jobber Now event but for me, it is a serious investment of time and money as I live in Toronto, Canada. I love to hear from some of you who are going and why? I am sure those who live in Houston or in that area would have a different answer than those in New York or even in Canada but do want to hear why.22Views1like1CommentWhat Is the Best Advice for Growing a Home Service Business While Working a Full-Time Job?
Hello everyone, My name is Robert Ferguson, owner of Island Express Services Group in South Florida. Our company provides cleaning, notary, courier, concierge, and logistics services. I started this business while working a full-time job and have been building it step by step through hard work, persistence, and excellent customer service. I joined this community to learn from experienced business owners, share ideas, and continue growing my business. For those who have successfully grown a service business, what is the single best piece of advice you would give someone focused on gaining more customers and building long-term relationships? Thank you, and I look forward to learning from everyone.Solved60Views0likes3CommentsFiring Clients - How do you go about it?
I posted about a "quick sand" job we've been on the last couple weeks and I've come to the realization, we probably need to fire this client. So how do you go about it? Personally, I don't want to turn it in to a big thing. I'm thinking next time they reach out for work, just say we are too busy and give them a referral to someone else. What strategies have you used that have been received well? I think for us because we are on a per project basis it'd be a little easier than a business with reoccurring visits.7Views1like1CommentHow do you stand out in a crowded market?”
For me, standing out in a crowded market comes down to more than just the service you provide—it’s about the experience you create. I focus on treating every customer like they matter, building trust, and going the extra mile. I believe consistency, attention to detail, and being someone people can rely on are what separate a business from the competition. I also try to give back to my community and build real relationships, I tried back to school events, thanksgiving turkey drives, and things for Christmas, im thinking about something like a trunk or treat event this year for the kids because im heavy in the car show scene, dont want it to be like im spending more than what the business is making. People remember how you make them feel, not just the service you provided. My goal is to build a brand that people recognize for quality, honesty, and care—not just another company trying to make a sale.Solved123Views2likes6CommentsShould You Bring On an Equity Partner or Just Hire Someone to Grow Your Business?
I'm in the middle of working through a potential partnership where I'd bring on another owner-operator as an equity partner rather than just hiring them or buying them out. Anyone here gone through something similar. Merging with another shop owner instead of just growing organically? What made it work, or what would you do differently?29Views2likes5CommentsThe Heart Behind Entrepreneurship: Why We Build More Than Just a Business
Every small business has a story behind it. Sometimes the biggest rewards aren’t financial—they’re the relationships, memories, and positive impact we create along the way. What’s one moment that made you proud to be a business owner?”90Views0likes3CommentsWHEN THE BANKS KEEPS SAYING NO WHAT NEXT
It seems all I keep getting is a NO no matter what Many entrepreneurs have faced the same challenge — having the vision, the drive, and the plan, but struggling to get access to the funding needed to grow. A “no” from a bank doesn’t always mean the dream is over; sometimes it means it’s time to explore different options, improve the strategy, and find another path forward. From building business credit, exploring alternative funding, connecting with investors, applying for grants, or starting lean and proving your concept — there are many ways entrepreneurs can keep moving. The question is: What would you do when traditional financing says no? 👇 Share your experience: Have you ever been denied funding? What other options helped you move forward? What advice would you give another entrepreneur? Let’s learn from each other and help more businesses succeed. 🚀41Views2likes9CommentsFEEDBACK WINS!! Do You Send Clients a Survey to Improve Retention?
I was online and I saw this post about giving your clients a survey quarterly to rate the performance of your business. It stood out to me because Im overly concerned about my retention rates. Do you send your client a survey so you can a "Report Card" on how things are going?73Views4likes7Comments