What’s your process for estimating job duration accurately—especially for new clients?
Hi everyone! I’d love to hear how other service providers are improving accuracy when estimating job duration for first-time or new clients. In our business, one of the biggest challenges is avoiding time overruns or inconsistent job lengths—especially when the client’s description doesn’t quite match the actual condition of the home or site. We’re trying to streamline our scheduling so our team isn’t rushed, and the rest of the day stays on track. How do you all handle this? Do you rely on on-site walkthroughs? Do you use Jobber checklists or custom fields to help scope the job? Do you add buffer time for new clients? Any tips or red flags you look for before setting a time estimate? Thanks in advance! Always appreciate learning from this community.
Scheduling with recurring customers and new customers.
I am curious as to how other cleaning companies handle their scheduling within jobber. We are a residential and commercial cleaning company with recurring customers and always accept new jobs. We have about 215 recurring residential customers. How do other cleaning companies layout their schedules/handle their scheduling? How we currently handle the scheduling is we travel to certain areas on certain days (same areas on the same days each week). We set all customers to the frequency they are looking for (weekly, every 2 weeks, etc) and it has to be on the day of the week that we are in their area. Their Jobs are listed as "Anytime" but if they have specific preferences for times such as AM or PM, we add the preference to the instructions for the job. Each week, I layout the jobs manually on each of Team Leads day based on optimal travel routes and preferred times. We are finding that this is getting to be too much trying to juggle all the preferences manually. Sometimes preferences change due to an appointment the customer needs to work around etc. Just looking for some insight on how other cleaning companies or even companies with recurring customer handle this.
Schedule
Hello community, we have an average of 150 jobs on our schedules every day, how do i get to put all the jobs on jobber and have a daily view before assigning to a tech, I perform the dispatching role and we have to use a different schedule , like outlook to se all our schedule at one time, but we would like to use jobber, the only problems is that assigned jobs don't fit on that little window on the left.
Invoice Due Date
Jobber currently lacks a lot of options to set the invoice due date. We run a cleaning business and have set the default Due Date that caters for 65% of of our business. The rest of the customers we need the due date to either be 20th of the following month, 20th of This month of 30 days from date of invoice. This needs to be set at a client level. We have these options in Xero however we make use of Jobber to generate our invoices and sync it to Xero. I have raised this multiple times with Jobber but it is not on their roadmap. Hoping there are more people out there with the same requirement to help boost this post so that Jobber can do something about it. Unless someone has found another way to do it. this will save at 10 hours a month of man hour to change every invoice.
Airbnb Cleaning Automated Scheduling
Hi Everyone, We own a cleaning business in Australia and use Jobber as our software. We have a lot of clients that have Airbnb properties that we clean for them. We have been researching and trying to come up with the best solution to automate the booking process, as you can imagine cleaning 100 Airbnb properties with multi bookings per week can become a admin logistical nightmare. Does anyone have any experience in this area. How have you automated the process, can you connect Airbnb with Jobber, what is the best practice of booking and scheduling these appointments?
