At what point did you realize you needed more systems instead of just working harder?
At what point did you realize you needed more systems instead of just working harder? One thing I've noticed over the years is that almost every problem in a growing business gets solved the same way at first: the owner works longer hours. Need estimates out faster? Stay up later. Need to keep jobs moving? Spend more time on site. Need to answer clients? Reply at night. It works... until it doesn't. Eventually you hit a point where putting in more hours barely moves the needle. The bottleneck isn't effort anymore. It's the lack of systems. For us, that meant standardizing things like estimating, handoffs to production, material ordering, site documentation, and communication with clients. I'm curious if anyone else had a moment where they realized they couldn't outwork the problem anymore. What system had the biggest impact on your business?“We didn't have time to train. We had no systems in place.”
Beau Batcheller (Five Stones Landscape) learned this when his business grew from $1M to $7M in under a year. He kept hiring, but without time to train people or a clear way to get things done, more hands didn’t make the work easier. 🌱 What’s been the biggest challenge as your business grew? Vote in the poll below. If there’s something you weren’t prepared for, share it in the comments. In this Masters of Home Service episode, Beau shares how he went from a borrowed mower to a $7M business, what he learned about pricing and hiring, and how better systems and marketing helped him keep up with growth. Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.To Everyone Who Didnt Win The Jobber Grant
I jus got the email of the winners... I know I’m not the only one who was hoping to hear our name called. Being told you didn’t make the cut can definitely sting, especially when you’ve put your heart, time, and energy into building your business. But not being selected doesn’t mean your business isn’t worthy. It doesn’t erase the work you’ve already put in, the customers you’ve helped, or the dreams you’re chasing. Congratulations to the 9 who were selected you earned it. 👏 And to everyone who didn’t, keep going. Our story doesn’t end with one “no.” Sometimes the setback is just another chapter before the breakthrough. Keep building. Keep learning. Keep showing up. We may not have won the grant, but we’re not done winning. 💪🚀What if your business is successful... but you still Hate running it?
A friend of mine owns a profitable laundry mat but hates going in every other week and just plain out dont like dealing with it. We talk a lot about growing revenue, getting more customers, hiring employees, and becoming “successful.” But what happens when you reach those goals and realize you don’t actually enjoy the business you built? Maybe the money is good, the customers are coming in, and the business is growing, but you're constantly stressed, working longer hours, or stuck doing things you never wanted to do. Question: 👉 Would you change the business model, sell the company, scale back, or keep pushing because the numbers look good?Firing Clients - How do you go about it?
I posted about a "quick sand" job we've been on the last couple weeks and I've come to the realization, we probably need to fire this client. So how do you go about it? Personally, I don't want to turn it in to a big thing. I'm thinking next time they reach out for work, just say we are too busy and give them a referral to someone else. What strategies have you used that have been received well? I think for us because we are on a per project basis it'd be a little easier than a business with reoccurring visits.
