Minutes & Opportunities: How do they matter?
At the start of my journey in the service industry, an experienced mentor imparted a crucial piece of advice: “The service industry is all about minutes & opportunities” Back then, I struggled to grasp its full meaning, being young and still relatively new to both the industry and the complexities of life. He elaborated that in the service business, each minute counts. If you don’t seize opportunities, someone else will. If you neglect to track your time, you’ll find yourself adrift. If efficiency escapes you, survival may not be in the cards. As he shared his wisdom, the pieces began to fit, though it took years and the launch of my own company for me to truly understand the depth of his words. Do you track the minutes in your company? Did you find any valuable information from doing so? Opportunities often present themselves more than once – but only a handful of times Embrace the chances that come your way. Quote every project (within your expertise) that crosses your desk. Pursue every lead and respond to calls promptly. There’s wisdom in the saying, “The early bird gets the worm.” Generally, being the first contractor to return a call and provide a quote significantly boosts your odds of landing that job. If you begin to decline quotes, you might find opportunities dwindling. Potential clients don’t appreciate wading through mediocre offerings, so make sure to deliver exactly what they want right from the start. What steps have you taken in your company to ensure that calls are answered and emails are responded to promptly? Do you quote everything within your scope of work that comes in?$1K Home Depot Giftcard Giveaway 🔥🛠️
Have you registered for Jobber Now to get an exclusive first look at Jobber's newest features on September 25th? ✨👀 All registrants have a chance to win a $1,000 gift card to The Home Depot! 🧰 DOUBLE your chances of winning by commenting below to tell us about your business's biggest WIN so far this year! You'll receive an extra entry into our draw for this gift card. 🙌 Terms & ConditionsWhat motivated you to start your business? This young entrepreneur shares his story
At the 01:11 mark of this episode of the Masters of Home Service, Zech Osburn (who started his business right out of high school) says he started out of necessity as he had to move out of his parents’ house and start paying rent. What motivated you to start your business? Was it survival, opportunity, or something else? Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.
What was your biggest failure or current failure?
Social media has caused so many of us to post about our BIG WINS and show off our businesses. Then we compare ourselves to others and when we are failing we suffer in silence and don't get the help we need. What challenges are you facing right now that you haven't shared because you have just been trying to maintain a good image online? Be humble and get real help now! The thing you might be embarrassed to share could be solved by making it known and getting help today! Learn how to fix it here, then go take massive action!When pressure hits, who do you become?
Met with PBD today on our monthly call for Energize Us Edu. These were the lines that he shared with me about our current state: “Watch your language—the world will gives it to you back.” “Overwhelmed? The man upstairs says: give him more, he can handle it, or give him less” “You need the BEST people to handle pressure. Find the pulse on your team, their pain threshold, remove negative or “real talk” mentality, focussed on negative aspects calling it real talk.” Gods listening: Don’t ask for more if you fold when it shows up. I wanted to share this with you all. What do you think ?Do Home Service Pros Never Make It Past This Point?
You start out doing the work. You stay busy. You make decent money. But then what? You feel like you’re building something just because your phone keeps ringing. But if you’re not learning AND applying, I feel as if you’re wasting time. I was watching all the videos, reading all the books… but nothing was actually changing because I wasn’t acting on it. I’m saying this because I’ve lived it. And I know there are other guys out there right now doing good work, but they’re not leading. Not building. Just staying busy. How do you all handle these feelings? All the IG post hit , motivate then Im just stuck scrolling. What helped you take action?Do you know what SDS sheets are?
Starting a small business can be daunting, there are so many things that we don't know right away. My business is a residential and commercial cleaning service and we have only been in business a year and about 6 months. I never heard of SDS sheets until I became a cleaner. I learned about this after I became IICRC certified. So what exactly are SDS sheets and why you should always have them with you while at a cleaning job, especially if you are using your own cleaning supplies? SDS sheets or Safety Data Sheets, previously known as a Material Safety Data Sheet (MSDS) are for hazardous chemicals used on the job. The SDS sheet will contain the manufacturer's name, the ingredients, is it toxic or not, what to do in case of emergency - first aid measures, how to handle and store the product, exposure controls, personal protection, transportation, disposal and more. SDS sheets must be on file at your office and on the job site. So as a residential cleaner, should I have SDS sheets? As a precaution, I always have a copy of the SDS sheets for all the cleaning products I use on a job, when I go to a client's home or office. Even for household cleaning supplies that I use, if it has an SDS sheet, I have a copy of it. I keep it in a plastic folder and put it in one of my caddies. Note this only applies, if I am supplying the cleaning products, on some jobs the client especially commercial clients will supply their own cleaning supplies and the client is then the one responsible for having the SDS sheets available. A good practice is to ask your commercial client if they have SDS sheets and where they are located in the event you have an accident on the job site and only you or your staff are on site. Note: that you may not be required to have a SDS sheet if the product has the same purpose, duration, and frequency as a consumer product. How can I find SDS sheets? Go to Google or any other search engine you use Type in the name of the chemical: SDS (type in the name of the chemical colon then SDS) Review and make sure it is the correct SDS sheet. Print and put in your folder. Did you know know about SDS sheets prior to this post? Do you update your SDS sheets folder frequently or annually? Do you have any other helpful suggestions for start-up cleaners that want to make sure they stay OSHA compliant?
