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MrNick260's avatar
MrNick260
Contributor 2
1 month ago

How Do You Get More Commercial Cleaning Clients Without Paid Ads?

Hey everyone, I own a small cleaning company doing residential and commercial cleaning plus interior painting. I’m trying to grow the commercial side of my business and wanted to ask:

What has worked best for you to get consistent commercial cleaning clients?

Have you had better luck with:

Facebook groups?

Door-to-door networking?

Property managers?

Realtors?

Google reviews/SEO?

Cold calls or emails?

Jobber campaigns?

Referral programs?

I’m trying to build long-term contracts and steady monthly income instead of always chasing one-time jobs. I’d appreciate any real advice from people already doing it successfully.

Thanks in advance!

9 Replies

  • TurfT's avatar
    TurfT
    Contributor 4

    My first job in Alberta was as a sales rep for a commercial cleaning company — my entire role was landing commercial contracts, no paid ads, just phone calls and door knocking with a database to track follow-ups.

    The thing that actually worked: stop selling cleaning and start selling value to their bottom line. Every business owner is thinking about costs and liability. So instead of pitching "we'll clean your office," we'd go in and talk about cross-contamination, sick employees, lost productivity. A proper cleaning program isn't an expense — it's reducing the risk of your staff getting sick and your business slowing down. That reframe changed everything. You have to make 40 calls a day, that'll get you 1 appointment. You'll close about 1 client for every 5 appointment. So this translate to 200 calls for 1 signed contracts. It's a number's game and I must admit at some point I did well without even doing that many calls. When you're out meeting a prospect, look at the other building around, get in with the mindset you'll try to have them as client. Door knocking works, you have to sweet talk the nice lady at the front who's job is to prevent you from talking to the decision maker. Fear no rejection. 

    Also worth knowing: a lot of businesses are already paying for cleaning but getting almost nothing for it. Basic trash emptying, maybe a vacuum. When you show up with a proper scope — measured, documented, priced by production rate and square footage — you look completely different from whoever they have now.

    I was averaging over $4,000/month in new contracts consistently, with some months hitting $10–12k or more. Didn't speak great English, brand new to Alberta, no paid ads. Just a database, a follow-up system, and learning how to find the problem the business owner already had before I walked in the door. It's all about how you present yourself. I sure had lot of drive and people notice that. I would say paid ad would be a waste of money. Your flyer will not reach the decision maker. It'll get tossed in the trash before it gets to them.  

    For the sales side — go learn Brian Tracy. I listened to his audio tapes and followed his method exactly: how to prospect, how to book appointments, how to present, how to close. Old school, but it works. That's what I was running on when I became the top sales rep in the company.

  • Hi. i also own a small residential and commerical ceaning service while i mainly do residential i would love to take on some commercial contracts. i am a one person operated business. i am going to grow my business as when i take on a contract or two. Woould love to clean churches.  Ive reached out to quite abit of them both email and leaving my card on their mailbox and/or on their door have yet to hear back. Ive tried to catch them while someone was there which i never know when a good day or time i should pop in. So yes i would to like to know the best method of reaching out. ive also send emails to apartment complexes as well as walked into to a few. ive door the door to door offices and retail shops which is way out my comfort zone lol and never heard anything.

    • Krizzy's avatar
      Krizzy
      Contributor 2

      I actually have a tracker I follow every week. When I started week one was send out cold emails, week 2 was follow up with a call while going out a few hours and talking to businesses. By week 2 I already got a client and a few replies requesting for quotes. I still believe in those cold emails and follow up calls

  • marylyn's avatar
    marylyn
    Contributor 2

    What has worked for me is my work that caused my clients to refer me to their family and friends and also social media especially Facebook an Nextdoor. I have attained many clients on Nextdoor.

  • Commercial cleaning is almost entirely a relationship and trust game. Paid ads work for residential because homeowners make quick decisions. Commercial is different. Facility managers and property managers are signing recurring contracts, and they're not clicking a Facebook ad to do it.

    Here's what actually moves the needle:

    Property managers are the cheat code. One property manager can hand you 5-15 buildings. Find them through your local apartment association, commercial real estate groups, or just cold walk the nicer office parks in your area. Bring a one-page capabilities sheet and a referral from anyone you've worked with. They talk to each other constantly.

    BNI or local Chamber membership. Not to network with other members as clients, but to get introduced to their clients. The insurance agent in your BNI chapter knows every business owner in town who is also worried about their building looking professional.

    Referral partnerships with complementary trades. HVAC companies, commercial electricians, plumbers, and landscapers are already inside the buildings you want to clean. They know when a building is under new management, just renovated, or unhappy with their current vendor. That's warm intel you can't buy.

    Call recently sold commercial properties. Pull commercial sales from your county property appraiser. New ownership almost always means new vendors. You're reaching out at exactly the right time.

    Google Business Profile over ads. A well-optimized GBP with real photos of your commercial work and a handful of reviews from business clients will outperform paid ads for local commercial searches at zero ongoing cost.

  • julie's avatar
    julie
    Jobber Community Team

    Hey Krizzy​ ! Hoping to see if you could share your advice on how you landed your first commercial cleaning client with Nick here! 

    • Krizzy's avatar
      Krizzy
      Contributor 2

      I focused on what I could provide that the other cleaner was not getting. Going out and actually talking to the niche I picked. That human connection I find is necessary. Introducing myself to businesses in my community 

  • I appreciate it guys, and I wish the best to all of you and more success 🙏🏾