How to get more customers for a new junk removal business?

There's a really good guy to follow named Steve Hansaker (or something like that). He's an expert on facebook marketing. I'd follow him and implement some of his strategies. In short, facebook is a content play. Not one video is going to make you a million bucks but being consistent will. 

congrats on your junk removal biz journey! 🎉

I recommend checking on these junk-removal threads for marketing inspo: 

• Junk removal start up marketing

• Which marketing strategies have brought you the best customers?

Also looping in a few junk removal members in case they have any advice they can share! fredelysr​ JunkSoup99​ Dina_PJC​ SwiftHaul​ GulflineJunkLLC​ 

Congrats on starting your business! We are 6 years in and still learning every day. For more jobs generally: I would suggest focusing on getting experience, reviews, and before/after photos - so you build credibility in your community. We started with jobs for friends, family, neighbors, and often at a discount just to get the reps. Ask everyone you serve for a google review, this is critical for improving your search ranking. We aren't great with FB, but I try to engage with relevant groups (real estate investors, construction, local neighborhood groups, etc) and make a real connection there. Good luck!

Family and friends for your first couple clients. Make sure they leave a review on Google and Facebook. That gets the ball rolling. Don't just start throwing money at Google and Meta. You'll waste a lot of starting capital that way.

Honestly, getting 3 jobs in your first week isn't a bad start at all.

One thing I'd keep in mind is that views don't always equal leads. Most people won't need junk removal the day they see your post, so consistency matters more than any single post.

I'd focus on:

• Before-and-after photos/videos
• Posting in local community Facebook groups
• Asking every customer for a review
• Following up quickly on inquiries (speed wins a lot of jobs)
• Building relationships with realtors, property managers, and contractors who regularly need cleanouts

For veterans and seniors, I'd keep it simple, like 10% off or a fixed dollar amount off the final bill. Easy-to-understand offers usually perform better than complicated ones.

As for closing more jobs, I've found that people mostly want reassurance that you'll show up, do the work professionally, and leave the space clean. Trust, responsiveness, and clear pricing often matter more than having the lowest quote.

You're only a week in, so I wouldn't judge the business by the first few days. Focus on building reviews, visibility, and referrals, and the momentum tends to compound over time.

There are a lot of apps that you can join which are free. A few are loadup and Angis lead

We’re still newer as well, but a few things have helped us gain traction and avoid headaches:

1. Relationships over one-time customers.

Property managers, storage facilities, painters, landlords, maintenance guys, small contractors, and realtors have been way more valuable than chasing random one-off jobs. One solid relationship can turn into repeat work.

2. Fast response time matters more than we expected.

We noticed if we answer quickly, communicate clearly, and show up when we say we will, our close rate goes up a lot. People are often stressed and just want someone reliable.

3. Before/after photos are huge.

Facebook gets views, but before/after transformations seem to convert better than flyers or “hire me” posts. People want proof.

4. Be careful with discounts.

We considered senior/veteran discounts too, but learned to build it into pricing rather than cutting too deep. A small % or minimum discount can be enough without hurting margins.

5. Know your boundaries early.

We learned the hard way not every job is worth taking. Certain materials, liquids, bio/hazard stuff, or nightmare customers can cost more than the check 😅

Still learning ourselves, but consistency and reputation seem to matter more than fancy marketing. One good job turns into referrals.