Forum Discussion

Sanctuary's avatar
Sanctuary
Contributor 2
12 months ago

Show more future Jobs in client portal

Hi. My clients who we have encouraged to use the client portal are messaging me saying they have more jobs booked in. Which they do. But the portal cuts off the listing of upcoming jobs part way through the day, 2 days in to the future. This wastes the time of our clients and us to confirm we do actually have the jobs booked in.

Could the date range of the jobs shown in the portal be selectable by the client so they can be sure what they are seeing is accurate.

Thanks so much. 😁

Kylie-Anne

client hub

1 Reply

  • jade's avatar
    jade
    Jobber Support Team
    12 months ago

    Hey Kylie-Anne, thank you for bringing this to the community! 

    In the client hub, clients can see a list of all their previous appointments and the next five of their upcoming appointments as long as those upcoming appointments are within 60 days of today. 

    There is no way to turn this feature off completely, but you can change whether the client view shows the specific time and date or just the date, and this can be toggled in your settings by going to the Gear Icon > Settings > Client hub. 

    If you believe that the client hub is showing more or less than what is listed above, please contact our Success Team so we can investigate!

    You can call us at 888-721-1115 ext 1, start a live chat by going to the ? at the top right corner > chat with us or email support@getjobber.com