Jobber + Gusto users: How are you handling digital tips from clients without losing your mind?
Hey everyone, I’m researching a massive headache in the home service space and wanted to see how you guys handle it.
If you use Jobber (or Housecall Pro) and Gusto, and your technicians regularly get digital tips from clients: How are you splitting and paying those tips out?
I've been told that since the FSMs don't sync tips to Gusto payroll automatically, owners are spending hours every week matching invoice payments to dispatch logs, running the math on spreadsheets, and typing them in by hand.
Is this actually a headache for your business, or is there an easy workaround I don't know about?
If you have multi-technician crews, how do you handle the math (equal split, hours worked, etc.)?
Does this get even messier if you use 1099 contractors?
Not selling anything—just trying to understand if this is a real problem worth solving or if people have already figured out a simple way to do it. Thanks!