How do you Differentiate Yourself from Your Competition?
One of the frequent concerns we all hear from businesses in the service industry is their struggle to attract more customers due to competition from others offering similar services at lower prices. So, if you're a business owner committed to growth, what can you do to navigate this hurdle without resorting to undercutting your prices? First and foremost, itās essential to recognize that if the only thing setting you apart is your price, potential customers will naturally gravitate toward the cheaper option. After all, who would willingly pay more for the same service? The real key to overcoming this pricing challenge is to highlight what makes your products and services unique in the eyes of your potential customers. So, what strategies are you using to draw new clients through your doors?Can we be real? What do you do on the days/weeks you just want to quit?
Occasionally, I will have days or weeks I just want to give up. I'm 9 years in. I have had a lot of ups and downs. I have learned hard lessons. I have experienced big wins and losses. And every once in a while I feel defeated. I try everything to grow and make my business better and then I find myself taking steps backwards and feeling exhausted over the thoughts of having to build something again. This could be team members leaving that I invested in, money I saved that I now have to spend on repairs, or unexpected losses, and the list goes on. We all have those days we feel like we just don't have what it takes to actually make it. What do you do? How do you keep moving forward? Share some hopeful stories. Share the worst stories and how you overcame. I don't want to hear how you just win all the time. Tell me the stuff that made you sleepless, the stuff that made you cry, and that stuff that you thought you just couldn't rise from. I need some encouragement that even when I think the worst is happening I can still overcome and keep moving forward and win!Minutes & Opportunities: How do they matter?
At the start of my journey in the service industry, an experienced mentor imparted a crucial piece of advice: āThe service industry is all about minutes & opportunitiesā Back then, I struggled to grasp its full meaning, being young and still relatively new to both the industry and the complexities of life. He elaborated that in the service business, each minute counts. If you donāt seize opportunities, someone else will. If you neglect to track your time, youāll find yourself adrift. If efficiency escapes you, survival may not be in the cards. As he shared his wisdom, the pieces began to fit, though it took years and the launch of my own company for me to truly understand the depth of his words. Do you track the minutes in your company? Did you find any valuable information from doing so? Opportunities often present themselves more than once ā but only a handful of times Embrace the chances that come your way. Quote every project (within your expertise) that crosses your desk. Pursue every lead and respond to calls promptly. Thereās wisdom in the saying, āThe early bird gets the worm.ā Generally, being the first contractor to return a call and provide a quote significantly boosts your odds of landing that job. If you begin to decline quotes, you might find opportunities dwindling. Potential clients donāt appreciate wading through mediocre offerings, so make sure to deliver exactly what they want right from the start. What steps have you taken in your company to ensure that calls are answered and emails are responded to promptly? Do you quote everything within your scope of work that comes in?What Podcasts Are You Hooked On Right Now?
Letās be honestāwhen youāre driving between jobs, grinding away solo, or just trying to unwind after a long day, podcasts are clutch. Iāve been on the hunt for something new lately, and figured Iād throw it out thereāwhat podcasts are you listening to that actually fire you up, teach you something, or just help you zone out and reset? Could be trades-related, mindset, money, business, or even total random entertainment. I donāt care if itās about tools or true crimeāif itās good, drop it. Always looking to stack the playlist. Whatās in your rotation?$1K Home Depot Giftcard Giveaway š„š ļø
Have you registered for Jobber Now to get an exclusive first look at Jobber's newest features on September 25th? āØš All registrants have a chance to win a $1,000 gift card to The Home Depot! š§° DOUBLE your chances of winning by commenting below to tell us about your business's biggest WIN so far this year! You'll receive an extra entry into our draw for this gift card. š Terms & Conditionsš Jobber Summit is looking for speakers!
Weāre on the hunt for passionate home service business owners, entrepreneurs, and industry experts to deliver 25-minute sessions packed with practical advice. Check out our list of preferred topics, submit your session outline, and get ready to make an impact at Jobber Summit 2026. āØ Applications are open until September 30: jobber.com/speakers āØMeet the 2025 Jobber Grants recipients!
Itās time to celebrate home service! š We're thrilled to highlight this yearās Jobber Grants recipients and recognize the incredible dedication of the entire home service community. Head to jobber.com/grants to read about this incredible group of home service pros! This year, we were blown away by the thousands of applications we received from across the U.S. and Canada. Each story shared reflects the passion, grit, and entrepreneurial spirit that powers home service businesses. You can follow along on Instagram, Facebook, X, LinkedIn, and TikTok and help spread the word about all the great work local home service businesses do every day. Congratulations to our 15 recipients for 2025! š
