Invoice update via API
Jobber does not allow invoices to be updated and closed/marked as paid from externally. We use Xero as our main accounting system as it hooks into or bank. Every time we mark an invoice as paid in Xe...
Forum Discussion
Hi Jaco
We’re really sorry for the inconvenience this has caused, we completely understand how time-consuming that process can be.
Based on our experience with the previous iteration of QuickBooks Online, two-way syncs often created more issues than they solved. For that reason, the current workflow is designed so that invoices are marked as paid in Jobber, allowing that information to flow correctly to Xero.
We truly appreciate you taking the time to share your feedback. If you’d like to walk us through your specific use case, our Success team would love to connect and better understand your workflow, they may also be able to explore potential solutions with you. Please don’t hesitate to reach out to them anytime at 1-888-721-1115 option 1 or support@getjobber.com
Hi Krista,
Thank you for your response, but it is missing the point completely. The issue is that Jobber does not allow the required fields to be updated via the Jobber API. Once Jobber adds those fields, then an script/tool/software can make use of it. It is a simple solution and Jobber is just being difficult in doing it.
I have already shared the use case with your support and development teams more than 6 months ago.