This is a great topic. An employee should know when they are being let go before you actually do it. The writing is on the wall if you do your job correctly. If things (position, expectation, deliverables) are cleared defined AND followed up with feeback, warnings, etcetera.
Training the standard is huge and holding accountable to that standard with consistency and timeliness when it is missed. Documentation holds up if they pass tests in training too.
Too often, management is skipped as the problem as they have created more trust (hence their position with the company). An employee should be give the tools and resources to succeed so that it is clear whose fault it is when they fail.
My last employer recruited and hired A & B talent every week but constantly has turnover as the employees leave with bad attitudes and poor work ethic (even though they came in as rockstars). Companies don't like to look in the mirror and consider what they are doing to harm the attitude and performance of their staff.
I agree with this completely. If the employee is surprised when they’re being let go, there’s a good chance the feedback and accountability process wasn’t clear enough along the way. The standard, the missed expectations, and the consequences should not come out of nowhere.
I also like what you said about companies needing to look in the mirror. If good people keep coming in and leaving with bad attitudes, that’s usually worth investigating. Sometimes the person is the problem, but sometimes the company is creating the conditions that turn good people into checked-out employees.
