Do You Train Your Team to Think or Just Work?
Every Monday, we hold a short training session with our team. We train on communication. leadership. & mindset. The reason being most tradespeople aren’t struggling because they can’t do the work. They’re struggling because they were never taught how to: Speak with clarity Handle conflict Lead a crew Represent the business professionally These tend to be the issues I see bottling up, either from our exit interviews or customer feed back or when things are misunderstood. Thats why I'm curious: Do you train soft skills with your crew?Hiring the Right People!
Finding and Keeping Skilled Workers in the Trades Finding good help is tough, especially in the trades. What’s your approach to hiring people who not only have the skills, but also fit well with your team? And once you’ve got the right people, how do you keep them motivated and loyal to your business? Let’s talk about hiring techniques and retention.We Hired for Skill & We Got Burnt.
When I first started hiring, I focused on work ethic and skills. We all look for the 3-5 year guy in the field. That’s how I saw every other electrician hire. Until we’ve trained side-by-side with leaders from the Ritz Carlton, studied what world-class hiring really looks like, and built our own system to bring it into the trades. But after years in the field, and now in my own electrical contracting company, I’ve learned that’s not enough. The trades have a people problem because we skip the part that matters: Character. Trust. Vision. And it’s how we filter now. What do you all think?Everyone Wants to HIRE the “3–5 Year Guy” — But Why?
Once again, contractors are falling into the same pattern. I keep seeing posts on Instagram that say: “Must have 3–5 years experience.”What do you guys think about this? Here’s my take: It’s because most people want someone they can toss straight into the field. No training. No culture building. Just go-go-go. But that’s how we end up with more bad hires than good ones. Here’s the truth: Hiring talent doesn’t fix broken systems. If you don’t know what problem you’re solving — even the “perfect” hire won’t help. So I made this visual graphic to help. This is how I think through hiring when I know I’m ready to grow. What are your thoughts?
Hiring Strategies – What’s Working for You?
Hey everyone I’m currently expanding my team at Prestige Impact Center, and I’d love to hear from fellow business owners and recruiters: What platforms or strategies have worked best for you when it comes to posting job ads and attracting serious applicants? I’ve used traditional platforms like Indeed and Facebook groups, but I’m noticing mixed results — either too many unqualified applicants or not enough engagement at all. I’m especially interested in remote, customer service, or virtual assistant roles, if that helps narrow it down. Here’s what I’m trying to figure out: Best platforms for getting motivated and reliable applicants Tips for writing job ads that stand out and actually get responses Any niche sites or community-specific boards worth trying? Would love to hear what’s working for you — or even what’s not! Thanks in advance — Prestige Impact CenterPoll: Safety Training
Hey everyone! I've been in construction as an employee for 15 years, been doing small home repairs and renovations as side jobs for about a decade. I'm also an authorized OSHA construction industry outreach trainer, and teach NYCDOB Site Safety Training courses through a local partnership and I'm currently developing a new approach to safety training specifically geared towards the Jobber-type market. My question to all the Jobbers out here is, aside from actual job skills training, do you participate in safety training? Yes, I am (and any employees are) Safety trained I took an OSHA or similar class a long time ago I'd love to but it's too expensive and time-consuming Safety Training, what's that? For those who don't, what's the main reasoning behind skipping out on safety training? I'm interested but it's too expensive and time-consuming I've been doing this forever and I'm pretty safe anyway I don't have enough employees to "have to" do it, so I don't For those that do have safety training, how do you feel about it and why? very important! only did it to lower my insurance cost only did it because customers ask about it/like to know I have it useless I'd love to hear what the Jobber community has to say about it! Sincerely, Melissa Melissa Purdy Owner/Operator Safety City LLC mailto:SafetyCityLLC@gmail.com http://www.SafetyCityLLC.comYou Don’t Need More Hours — You Need the Right People
Everyone says they want to grow — but few are willing to let go. The inbox, the content, the sales follow-ups, the backend bugs — they hang onto it all, thinking it’s the only way to keep control. I get it. I used to do the same. But over the last 9+ years, I’ve built and scaled businesses by doing the opposite: building a remote team I trust, and getting out of their way. Not just “virtual assistants” — real professionals. People who run content, sales outreach, client communication, systems, software, and everything in between. They don’t just lighten the load. They raise the bar. This approach has been a game changer — not just for saving time, but for building momentum that actually lasts. It’s what I’ve been doing successfully for nearly a decade. If you’re wondering where to find this kind of talent, how to train them, or how to make it actually work long-term — drop your questions. Lets talk!What Features Would Be Helpful for Dealing with Subcontractors on Your Team?
Subcontractors can be a powerful way to grow your service business—but managing them smoothly takes the right tools. From scheduling to paperwork to payments, things can get complicated fast if you're relying on spreadsheets or text threads. Here are a few key ideas to kick off the conversation: Insurance Certificate Tracking + Expiration Reminders Making sure your subcontractors are insured is a no-brainer—but keeping track of their certificates and renewal dates can be a hassle. A built-in feature that stores insurance docs and sends automatic reminders before they expire would help keep your business protected and organized. Built-in Payment Processing for Subcontractors Paying subs quickly and clearly is essential for maintaining good relationships. Imagine being able to approve their invoices and process payments right through Jobber—no more chasing emails or juggling payment apps. Subcontractor Availability Scheduling Knowing when your subs are available is half the battle. A shared calendar where subcontractors can input their availability would make job assignment way easier and help avoid scheduling conflicts before they happen. What would you like to see added to help manage subcontractors better? Drop your ideas in the comments—👇Traning process
Hello, looking for advice on a training process for residential cleaning. Struggling to come up with a plan to help cleaners become successful. As of right now I been hands on training in person. As im growing and hiring team leaders i need a better training process as i can't always be there to train.
