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DelgadoKW's avatar
DelgadoKW
Contributor 3
24 days ago

Screening Applicants: Do You Disqualify Low-Effort Responses?

I recently posted a help wanted ad on Facebook (business page + shared to personal). It outlines our service model—handyman work focused on active real estate listings—and includes tiered roles with pay ranges.

At the end of the post, I asked interested candidates to message me with:

  • Their experience in handyman/construction work
  • The types of projects they’re comfortable handling
  • Whether they have their own tools and transportation

I’ve received a decent number of responses, but most are extremely low-effort—things like “Hi” or “I’m a contractor looking for work.” Not a single person has followed the instructions in the post.

That’s raising a concern for me, since this business relies heavily on clear scopes, communication, and the ability to follow directions, especially when working on inspection-related repairs with tight timelines.

My question:

Am I being unreasonable to treat this as an initial filter and write these candidates off? Or is this just typical behavior at the top of the funnel that I should expect and manage differently?

Would appreciate how others are handling this. This is my first time hiring help. 

2 Replies

  • HUGEHomePros's avatar
    HUGEHomePros
    Jobber Ambassador

    I definitely disqualify people for the easiest things - dude if you can't send me three pictures of work you want to do, I'm guessing you're not going to make the effort to do something else you don't really want to do, but I need you to do for the job. 

    You have to disqualify them for the easy things because it will waste your time in the long run. I'm in a business mentorship group called Break Through Academy, and the biggest thing in recruiting is slowing it down. This includes you too. Why do you want to compromise the process to potentially find a diamond in the rough? 

    Purposely make it difficult - if it means it takes longer to find the right people, so be it. If you're a handyman, they need to have a lot more characteristics than just being a good tradesman to represent your company well so don't compromise dude. 

  • roselvaggio's avatar
    roselvaggio
    Jobber Ambassador

    My philosophy is that if a candidate can’t follow our simple application process (it is about 8 steps), they don’t qualify. We had rejected over 200 applicants in four months due to the inability to complete an application.

    while we aren’t contractors, cleaning also requires  delivery on clear scopes of work. In my experience, I used to hire literally anyone interested (I’m thankful to save myself and my leadership team many headaches opting out of this method lol).

    There are cleaning companies doing over $5MM/year that I’ve spoken to that hire 1/500 applicants due to the inability to follow instructions. Their retention rate is admirable and that helps me believe I’m not being unreasonable ☺️