Forum Discussion

judithvirag's avatar
judithvirag
Builder 1
22 days ago

What hiring tactic has made the biggest difference in building your team?

Here I am 17 years in and still working on my hiring strategy, process etc.
I am often reminded that you need "the one thing/idea/process/strategy" to be successful at something. 

What is your one thing with regards to hiring that really worked for you?

8 Replies

  • HUGEHandyman's avatar
    HUGEHandyman
    Jobber Ambassador

    First thing: You have to slooooow it down. I make everyone that has a halfway decent resume take a survey self assessment. For technicians, it's a google form that has pictures of the different trades and we ask them to rate themselves on a scale of 1-5. If someone is objective on their skills (or appears to be), they move on to the next test. Next, we have them do an in person test where we ask them about different materials  they should be familiar with based off their skills assessment. Don't fudge on these even if you're in a pinch. Bringing someone on too early can be worse than pushing work off or losing a job. 

    I'm learning this the hard way in this moment, but upper level managers need the same type of test. Too many people are good interviewers. You have to make them work for it a little bit and have non negotiables.

    Also, I feel like you need little mini tests and you need to be firm with yourself if someone doesn't pass them.

    Late to the interview by a minute? Couldn't find the building? - sorry should have been early.

    Just my thoughts - I've hired a lot of bad people haha

     

    • judithvirag's avatar
      judithvirag
      Builder 1

      HUGEHandyman​ love the suggestion on the test.  Definitely we could develop something.  I agree on the interview you see their very best.  I question myself too if we take it down a notch will I be ok with this person? Yes, definitely about being late.  We give everyone 48 hours to answer our qualifying questions.  If they don't then they are automatically declined.  We are looking for responsive people. This hiring thing is a science LOL. 

    • roselvaggio's avatar
      roselvaggio
      Jobber Ambassador

      I love this! We have a score-based interview for each position/leadership promotion within our company. It takes "the vibes" out and keeps it data-driven. It's worked out really well for us.

      • Bnorton23's avatar
        Bnorton23
        Contributor 2

        I’d love to hear more about your process! 

  • ryaantuttle's avatar
    ryaantuttle
    Jobber Ambassador

    Having a system in place and allowing the entire team be a part of the hiring process. 
    Thats been the most successful strategy I’ve found that works. We do this in all of the businesses we own and repeat the process with vendors and subcontractors, too. This has lead to better retention and people feeling empowered via their feedback and contributions.

  • roselvaggio's avatar
    roselvaggio
    Jobber Ambassador

    Hire slow, fire fast. Have a constant warm bench for anything that can go wrong on the team. Interview questions aligned with our core values. 

  • INEX's avatar
    INEX
    Contributor 2

    I'm not 17 years in, less than 2, about to start trying to hire my first employee, obviously it would be amazing if the first person I hired was a rockstar lifer... but that is probably harder than winning the lottery so I am going into it with patience and understanding it will take time and turnover to build out the proper team in time. Company culture is going to be big on this. Would love to hear any more advice people may have.