What qualities and skills do you look for when hiring employees?
Hiring Standards and Employee Qualities
What key qualities, skills, and values do you prioritize when selecting new team members for your company?
Forum Discussion
When I'm bringing someone onto the team, I look for people who will represent the business exactly how I would. In this line of work, your reputation is everything, and you can't afford to hire people you have to babysit.
Here are the main things that matter to me:
- Strong Work Ethic: I need self-starters who take ownership of the job and don't need someone standing over their shoulder to make sure the work is getting done right.
- Absolute Reliability: Showing up on time and doing what you say you're going to do is non-negotiable. If you're late, it makes the whole operation look unprofessional.
- Integrity and Respect: We work on people's private property and around their homes. I need to know without a doubt that you’ll treat every client and property with total respect, and that you'll own up to a mistake immediately if something happens.
- Attention to Detail: The difference between a mediocre job and a great job is always in the details. I want guys who take real pride in the final product and notice the small stuff.
- Willingness to Learn: Direct experience is great, but having a solid mechanical aptitude and the right attitude is just as valuable. I can teach you the trade, but I can't teach you to care.
If someone has the right work ethic, absolute reliability, and high integrity, everything else can be dialed in on the job.