Forum Discussion

AnthonySalazar's avatar
AnthonySalazar
Verified Community Coach
22 days ago

Would you rather hire an experienced tech with a bad attitude or a beginner with a great attitude?

I’ve learned that experience doesn't always make someone a good employee. An experienced technician might be productive on day one, but if they're constantly complaining, ignoring procedures, or pus...
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Homeownership's avatar
Homeownership
Contributor 5
18 days ago

I would choose the beginner with the great attitude, especially if the skills can be taught in a reasonable amount of time.

A bad attitude can affect more than that one employee. It can hurt morale, customer service, and how the whole team works together.

I would rather spend time training someone who wants to learn than spend that same time managing someone who already knows the job but does not want to follow the process.