Solved
Visits Report Bug
Hey Everyone! Has anyone noticed an issue with the Visits report showing incorrect pricing for recurring jobs? We have a cleaning biz, and schedule visits for the year for our recurring clients (exam...
Hello Mr. and Mrs. Clean MT! Thank you for bringing this to the community. The visit report pricing does not account for taxes, discounts or any deposits that were paid on the quote. The way that the totals are calculated are listed here:
- One-off job ($): This is the dollar value of the job divided by the number of scheduled visits
- Visit based ($): This is the dollar value of each visit for recurring jobs with per visit billing (not fixed price jobs)
If you still believe the totals in the visit report are incorrect using the above information, please contact our Success Team! I understand you did contact the Success Team in the past about this issue, but if it persists, please reach back out, and you can use this post as a reference so we can investigate.
Looking forward to finding a solution!
