How to back up job photos and files from Jobber?
Hey all, just wondering if this is something others have run into. A few of our clients have been talking about how they handle long-term storage of job photos and documents, especially when staff leave, or when they want to organize files outside of Jobber. Some mentioned wanting to move things to Google Drive or DropBox automatically, but I’m not sure how common that need really is. Just curious, have you or your team thought about this? Is keeping a backup of Jobber media files part of your process, or not really a concern? Appreciate any thoughts! Josh149Views0likes2CommentsCancellation report
So apparently there is no report to run that shows cancelled/unscheduled jobs in a given time period. Has anyone else asked for this feature? I just asked customer service to submit as a requested feature - hopefully, it's fast-tracked as I can't see how this isn't available. Has anyone found some way with zapier to track your canceled jobs and their values so you can track that metric?38Views1like5CommentsHow do you utilize reports in your business?
I am curious to hear which reports you consider most valuable in your business and what actions are taken based on those reports if anyone is willing to share. Are there reports that you use regularly in Jobber or reports that you wish were part of Jobber? If so how do you utilize the information that the reports provide? Are changes made based on the reports? Is the data used to create the reports monitored internally for consistency? Thanks for sharing all input is helpful!411Views5likes15CommentsVisits Report Bug
Hey Everyone! Has anyone noticed an issue with the Visits report showing incorrect pricing for recurring jobs? We have a cleaning biz, and schedule visits for the year for our recurring clients (example, biweekly, monthly, etc.). We use the Visits report for accounting, but I noticed that after a round of price increases, the Visits report displays the new, higher price for all visits in the past (even though they are completed and closed). I've contacted support, but they said it is working correctly. I also found at least one customer for which the price displays as a totally different price that we've never charged for all visits in 2024, but shows the actual current price we are charging for all of her 2025 visits. I'm trying to figure out how the Visit Based price field is pulled when running the Visits report, and if others rely heavily on this report as well. Please help!Solved55Views0likes1Comment