Forum Discussion

jonathan23's avatar
jonathan23
Contributor 2
1 year ago

Quickbooks Sync Issues

Has anyone else had a problem with their being an Unapplied Cash Payment account Quickbooks Account? I do not want the account on my P & L but it automatically shows up when syncing to jobber. 

4 Replies

  • Yes! I have $40,000 worth of invoices that need reassigned... not happy with all the bugs there are, when we pay so much for jobber!

  • bedellmgmt's avatar
    bedellmgmt
    Jobber Ambassador

    You'll have to reassign those transactions to a different account in your chart of accounts to zero it out and remove it from appearing in your P & L.

  • We use the quickbooks integration and sync invoices and payments on a daily basis.  We do not have a problem with this, ours works pretty well.  I have had this happen a few times, and its usually always because the payment date is an earlier date than the invoice date.  If the invoice date is after the payment date, it will not link them together.  The payment date has to be either on or after the invoice date for it to be applied properly.  

    This is a simple fix by adjusting one of the two dates.