Forum Discussion

Jerry_Kobylt's avatar
Jerry_Kobylt
Contributor 2
4 months ago

Changing Properties on Invoices

It's very cumbersome and difficult to change the property / address on an invoice if it is not correct from the very beginning. This is very annoying. 

Please add an option to choose a different property or add a new address in all areas an address is shown. Make it easy to change. 

6 Replies

  • Hi Jade,

    Managing properties on Jobber is getting irritating for me, to the point where I'm starting to look at alternatives to Jobber. I was able to add a property to an invoice before now I cannot. So if I get a job on the fly and respond to it right away, and go straight to invoicing, I cannot add a property address. I'm getting quite frustrated that everything has to be long winded here. I don't understand why such a simple feature cannot be managed. 

    • jade's avatar
      jade
      Jobber Support Team

      Hey Jerry, I am so sorry to hear that you have been running into issues with Jobber. Are you creating the invoice from the job? If so, you should be able to add the property address on the job > create the invoice. Our team would be happy to have a closer look to see how we can find the best workflow for you. Please give us a call 888-721-1115 ext 1 or email mailto:support@getjobber.com 

      We apologize for any frustration.

  • jade's avatar
    jade
    Jobber Support Team

    Hello Jerry, Candy & Lisa! 

    I understand the frustration here, as I imagine this is a common pain point for some of our users. I have shared your feedback with our Product Development team. Thank you for bringing it to the community. For now, I recommend using the "create similar quote" feature on the quote or the "create similar job" feature on the job to create a new invoice. 

    Our updates and new features are implemented due to our customers' feedback. We really appreciate it every time you provide us with this feedback, and even though the change may or may not be implemented in the future, we take all feedback seriously and strive to improve! 

  • LisaC's avatar
    LisaC
    Contributor 2

    I agree and I've sent feedback about this as well. Same for quotes.