I have the a tough time letting customer's know that I am unavailable. Even though, I put my hours in the appoinment reminders, I consistantly get texts at midnight and on off hours through Jobber. Can you add an auto reply feature after a certain time. I tried auto receptionist, however, that was not sufficient. Thanks!
Hi Clean_Crew
Thanks for sharing this. I am curious to learn a bit more about what did not work for you with the AI Receptionist. Was it the type of response it was sending, the timing, or how customers were interacting with it?
Understanding where the gap lies would help determine whether a different setup could meet your needs, or if this is truly a feature gap in after-hours auto replies.
If you are open to it, Success can also review how your AI Receptionist was configured to see if there are any adjustments that could improve the experience. Please reach out to our Success team at 1-888-721-1115 option 1
Hi there! We have the AI receptionist through jobber but some clients are angry that we are using AI lol. If you have an iPhone, we’ve created focus modes on our phones where we simply do not receive work-related communication after certain hours. I will admit it takes some discipline and “unlearning”, but every member of our leadership has all done it at this point (mostly to save our sanity). I even went as far as deleting the work email from my phone! I hope this helps!
