Forum Discussion

Clean_Crew's avatar
Clean_Crew
Contributor 2
4 days ago

Auto reply text through Jobber-out of office option

I have the a tough time letting customer's know that I am unavailable. Even though, I put my hours in the appoinment reminders, I consistantly get texts at midnight and on off hours through Jobber. Can you add an auto reply feature after a certain time. I tried auto receptionist, however, that was not sufficient. Thanks!

 

1 Reply

  • krista's avatar
    krista
    Jobber Support Team

    Hi Clean_Crew​ 

    Thanks for sharing this. I am curious to learn a bit more about what did not work for you with the AI Receptionist. Was it the type of response it was sending, the timing, or how customers were interacting with it?

    Understanding where the gap lies would help determine whether a different setup could meet your needs, or if this is truly a feature gap in after-hours auto replies.

    If you are open to it, Success can also review how your AI Receptionist was configured to see if there are any adjustments that could improve the experience. Please reach out to our Success team at 1-888-721-1115 option 1