Forum Discussion

larkconcierge's avatar
larkconcierge
Contributor 2
3 months ago

Job Forms Missing Needed Features

In job forms, it seems we can add space to add images, but not videos. This seems like a really big missed opportunity.

Additionally, is there no way to add text in paragraph form? For example, I want the top of the form to have a short paragraph with instructions for the worker. 

6 Replies

  • krista's avatar
    krista
    Jobber Support Team

    Hi larkconcierge​ 

    Thanks for following up and sharing more about how you’re using Job Forms!

    At this time, there isn’t an option to add videos directly to Job Forms. Videos can, however, be added to Notes, or attached to a Job, Quote, Invoice, or Client.

    As for adding longer instructions, there currently isn’t a way to include long-form text directly on the form itself. We’d love to better understand your use case for this, if you’re open to sharing more details here, or by reaching out to our Support team, that would be super helpful for our product team to review!

    • larkconcierge's avatar
      larkconcierge
      Contributor 2

      I have a team of contractors who fill out these forms that are then provided to the client to summarize the services provided. We are working for vacation rental owners so often are in the properties with no one else present. We send photos and videos of the work done and those are shared with the clients. With the instructions, I am wanting to provide my contractors with instructions on how to use the form at the top of the form itself. These contractors are working on properties that are near to them, but often 2-3 hours from me. I can't train the contractors in person so it's nice to have that reminder at the top of the job form to answer simple questions for them.

      • krista's avatar
        krista
        Jobber Support Team

        Hi larkconcierge​ 

        Thanks so much for the additional context. That is really helpful.

        I understand why having clear instructions at the top of the form would make a big difference for your contractors, especially when you cannot train in person and they are working independently on site. I also see how important it is for the photos and videos to be shared cleanly with clients for vacation rental work.

        I will make sure to get this feedback and your use case in front of the team. If anything else comes to mind that would help your contractors or improve how these forms work for you, feel free to add it here.

  • jade's avatar
    jade
    Jobber Support Team

    Hello! Thanks so much for this feedback. We recently included the option to add images on Job Forms, and we are always looking to improve this feature. We really value your suggestion for adding video as well, and we will be sure to pass this along! 

    In the section header spot on the job form, you can use this to type instructions. Although it looks small, it does allow for a larger character count! 

    Thanks for bringing this to the community. 

  • Is there a character count limit? I added my instructions in a section header and it shows in my job form on the admin side, but not in the user side.

  • It looks like it wasn't showing because I didn't add a question under that section. It's showing not that I've added a checkbox. I would definitely recommend having a feature where we can add text instead of just section headers. It would look better, but this works for now.