Forum Discussion

Moly's avatar
Moly
Jobber Community Team
6 days ago
Solved

How do you know you’re undercharging?

How do you go about changing that?

  • We have a few metrics we look at...

    1. P&L Statement - Aim for 50% Profit Margins or higher and 15%-20% Net Profit
    2. Healthy conversion rate. Aim for 42% to 52%. If you conversion rate is too high, then you are probably under charging.
    3. Are you overbooked? Probably an indication that you are charging too little.

    We simply raise our prices based on our cost of goods sold going up, or any overhead. If our cost of goods sold goes up, then so does our price. If our overhead increases, then so does our price. We try to keep our profit margins above 50%. If it cost us $3000 to do a job, then we are going to charge $6000 or more.

    If you know what it costs you to produce a job, then charge double that. After a few jobs do your job costing and make sure you are at 50% profit margins or better. If not, then raise your prices again and keep adjusting.

    We aren't perfect at this but we try to look at our numbers often and adjust as necessary. Looking at your numbers daily helps you to make adjustments as needed. Sometimes you have to lower prices. Knowing your business will help you know that. You can try to know everything that is going to happen day to day but you cant. Forecast as best as you can. Make data driven decisions. Adapt and make changes as needed.

6 Replies

  • Hello, I would say to definitely review at least 3 other companies in your area and try to see if you can get some information on how they’re pricing jobs, just so you can stay fair and transparent and also take a look at your numbers as well and make sure that you’re always profiting and not giving too many discounts! 

    • Moly's avatar
      Moly
      Jobber Community Team

      Makes sense—have an awareness of what's going on around you. I feel like there should be a discussion dedicated to discount best practices!

  • Moly's avatar
    Moly
    Jobber Community Team

    Boom! The master class with all the metrics. Thanks, Branden. I thought I had heard conversion rates should be in the 40-60%. Probably feels scary to be 'losing' quotes at first, but worth it if you make more money for less work over time.

  • FredHodgeJr's avatar
    FredHodgeJr
    Jobber Ambassador

    Spot on! Conversion rate is very telling! Profit margins and how far booked out you are also indicators. 

    • Moly's avatar
      Moly
      Jobber Community Team

      Can you say more on how far you should be booked out—what timeframe is good vs. an indicator that you're undercharging? I feel like I hear about people being booked out 1-2 months depending on their services.

  • BrandenSewell's avatar
    BrandenSewell
    Jobber Ambassador

    We have a few metrics we look at...

    1. P&L Statement - Aim for 50% Profit Margins or higher and 15%-20% Net Profit
    2. Healthy conversion rate. Aim for 42% to 52%. If you conversion rate is too high, then you are probably under charging.
    3. Are you overbooked? Probably an indication that you are charging too little.

    We simply raise our prices based on our cost of goods sold going up, or any overhead. If our cost of goods sold goes up, then so does our price. If our overhead increases, then so does our price. We try to keep our profit margins above 50%. If it cost us $3000 to do a job, then we are going to charge $6000 or more.

    If you know what it costs you to produce a job, then charge double that. After a few jobs do your job costing and make sure you are at 50% profit margins or better. If not, then raise your prices again and keep adjusting.

    We aren't perfect at this but we try to look at our numbers often and adjust as necessary. Looking at your numbers daily helps you to make adjustments as needed. Sometimes you have to lower prices. Knowing your business will help you know that. You can try to know everything that is going to happen day to day but you cant. Forecast as best as you can. Make data driven decisions. Adapt and make changes as needed.