How do contractors handle charging markups on materials without feeling guilty?
How do you get over the “guilt” of product markups. Of course when you’re offering a service that includes a product or material there’s going to be markups involved, but I always feel like I’m doing something wrong, almost like they’re going to go to the store and come back with “you charged me $17 per unit when the store only charged me $15 per” is there a way to get over this?
Building My Cultural High Tea / High Coffee Business — What Lead Tactics Work Best
Hi everyone, I’m Desiree — I’m currently building Desire Treats, a mobile High Tea & High Coffee fusion service inspired by African, Caribbean, and Latin culture. I’m based in Edmonton and still in the early stages, but a recent win for me was finalizing my Passport Menu and getting my mobile setup ready for private events and office bookings, with plans to expand into yacht‑style experiences and warm‑climate markets in the future. One thing that really shaped my business direction is my Passport Menu concept — offering destination‑inspired desserts paired with curated tea and coffee flights. Customers can explore different cultural flavors and collect digital stamps to unlock rewards. I’ll be expanding the Passport Menu with dishes as the business grows, and I’m also exploring partnerships with existing commercial kitchens to help me get started operationally. Long‑term, my goal is to take Desire Treats into Florida and eventually expand across warmer countries like Mexico, Central America, and South America, where cultural fusion and outdoor experiences thrive. As I prepare to launch, I’d love to learn from others here: What lead tactics have brought you the highest‑quality clients for mobile or event‑based services (including higher‑end markets like corporate events or yachts)? Referrals, partnerships, ads, community groups, or something else? I’m also shaping my business model to stay accessible. Long‑term, I want to create options that support people facing financial barriers while still maintaining consistent pricing and a sustainable service. My goal is to build a business that grows while helping others grow too. Appreciate any insights as I get ready to roll things out.What advice do you have for starting a new service business?
Hi everyone! I'm Ryan with Jackson Site Services. Just starting out as a skid steer services business in Central Oklahoma and about to bid my first driveway install and maintenance contracts. What advice does anyone have for both just getting started and first jobs? What's the best advice you were ever given?What information did you get from you Google Profile review?
First off thank you Jobber and Phil for doing this. What an amazing thing for you guys to do for us. For those of you who got a review, what did you learn about your profile to strengthen it? I hope we can all compile here and we can all read through and make our GBP that much stronger! I learned that I for sure need more photos on there and I need to link my social media pages.What offer(s) do you use to seal the deal?
What offer actually wins you jobs? Discounts, guarantees, referral credits—what's working for you? In this episode of Masters of Home Service, Savannah Revis breaks down: How to make your offer easy to say yes to Building your offer around customer pain points Backing your offer with real numbers (not guesswork) Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.
How Do You Raise Prices Without Losing Loyal Customers?
At some point every service business needs to adjust pricing as costs increase, but it can feel uncomfortable when you have long-time clients who have been with you for years. Have you found an effective way to raise prices while maintaining those relationships? Do you typically: • Give advance notice • Phase increases in over time • Offer loyalty incentives • Or simply reset pricing across the board? Interested to hear what approaches have worked well for others.Should Home Service Companies Charge Minimum Service Fee?
Many home service businesses run into situations where customers request small jobs that only take 10–20 minutes but still require travel time, setup, and administrative work. Some companies implement a minimum service fee to make sure those jobs remain profitable, while others worry it may scare away potential customers. For those in the home service industry: • Do you charge a minimum service fee? • If so, what is your minimum and how did you determine it? • How do customers typically respond when they hear there is a minimum? • Have you found it helps filter out unprofitable jobs? Curious how others approach this balance between profitability and customer experience.
