Forum Discussion
itsmesarfi
15 hours agoNew Member
One thing that can help a small service business is making the review process easy to repeat.
After each completed job, send a short, polite message with a direct review link. Ask all customers fairly, give them the freedom to share honest feedback, and avoid offering rewards or asking only for positive reviews.
A simple tracker can help the owner remember when a request was sent and avoid unnecessary follow-ups.