Understand your customer’s pain = win more deals
🎙️In this episode of Masters of Home Service, PhilRisher and Anthony Salazar talk about: How to uncover your customer’s problems Ways to turn pain points into powerful sales and marketing tools How to be the guide in your customer’s story—not the hero ❓ Question: How do you find your customer’s pain points? Share your go-to question(s) or approach below! 🚀 Want to put these tips into action? Download our free customer pain point script pack. Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.
Marketing for Thanksgiving (USA): Pumpkin Day!
Our Thanksgiving has already passed in Canada, but it's not too late to run a physical marketing campaign for your business in the States! Each year at my previous company, we would purchase approximately 2,000 small pumpkins and attach cardstock marketing materials to them. On the Saturday before Thanksgiving, our entire team would gather to load up the trucks and head out to our target markets. We would deliver the pumpkins to everyone's doorsteps and then move on to the next stop. This simple gesture proved to be quite effective in generating interest, as we received numerous calls from grateful recipients thanking us for their pumpkin, as well as inquiries such as, "I wasn't aware you offered ABC service", and "My friend got a pumpkin in 123 area, do you service my area as well?". After a few years of doing this, everyone in our market looked forward to it! It created a real buzz. I mean, who doesn't like a pumpkin? Do you have any Thanksgiving marketing campaigns?
Connect Jobber App to Account/Make.com
I am trying to send offline conversions and values from jobber to make.com which then sends to Google Ads. I am currently using Callrail to track form fills and phone calls and connected Jobber to callrail. I created a jobber app with a custom make.com webhook. Here is where I am stuck: I am looking to connect my jobber app to my jobber account. We are currently subscribed to the plan "Grow." I submitted the app for review but Support replied that I did not need to have it reviewed since its only internal for transferring customer info. Does anyone know how to a connect custom jobber app to their jobber account? Any insight would be greatly appreciated!1,000+ Google reviews in a year? Phil Risher shares his secrets
PhilRisher went from 36 to 1,000+ Google reviews in 12 months by gamifying the process and building a team-first review culture. Hit play below to learn how he did it, and how you can too 👇 🤔 Question for you: What tricks, scripts, or tools have helped you get more Google reviews? Anything you’ve tried that didn’t work? Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.
Customer Appreciation Dinner/Event?
Do you put on an annual customer appreciation dinner/event for your customers? Maybe a cookout, or a dinner at a nice restaurant? I am thinking of doing this to engage with clients and build even better relationships for the purpose of repeat work and referrals. If your company is doing this, or has done this please share your feedback.How to land 10X bigger jobs (without more leads)
🎙️ In this episode of Masters of Home Service, PhilRisher shares: How to get your techs to land bigger jobs Ways CSRs can set up easy upsells How checklists and happy calls turn great service into more sales ❓Question: What’s one thing your team does to spot more work while on the job? Drop your best tip in the comments. 🚀 Want to put these tips into action? Download our free upselling and cross-selling scripts pack. Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.
Tracking Google Lead Form Conv. With Jobber Lead Form?
Hey all, I recently had to take off the Jobber Lead form from my site because I cannot figure out of to track the leads being converted from google ads. Typically when they click submit, they are redirected to a thank you page and the URL of that page triggers the Google Conversion Tracker as a submitted lead form. Due to this, I had to revert back to my old lead form so I can track the conversions and now have to manually put leads into the CRM... which sucks and was one of the main reasons I got jobber.Have you ever landed a big job from a single email?
Email came up in a big way in this episode of Masters of Home Service. Phil Risher and Stephen Jobe joined Adam and dug into why most pros are leaving money on the table by not emailing their client list often enough. Stephen even shared how one candid email pulled in $93K in revenue! Have you ever landed a big job from a single email blast? We’d love to hear about it below👇 Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.
