Forum Discussion

Newbee's avatar
Newbee
Contributor 2
5 months ago

How To Prevent New Client Requests from Being Mixed Into My Campaign List in Jobber?

When I build and distribute a campaign all my clients that were on the email list become newly updated and the persons that just sent a Request yesterday are integrated in the new mix and jumbled and forgotten.

Is there a way to send a campaign and maintain everyone's date and order?

3 Replies

  • krista's avatar
    krista
    Jobber Support Team

    Hi Newbee​ thanks for the question. I think the best way to stay on top of new requests coming in would be from the request page itself, instead of the client page. Could you share a little more about your workflow and why working from the client page and last active data works better for you? 

  • You can run a campaign in Jobber without affecting new clients using tags or filters. Tag new clients (e.g., “new-client”) and exclude them from your campaign using recipient filters. You can filter by job history or completed jobs to target only returning or inactive clients. For automated campaigns, set rules like “no jobs in past X days” and exclude new-client tags. Always preview recipients to ensure correct targeting.