Is there a way to add an arrival timeframe to on-site assessments created from requests, similar to how we can with jobs? I like to provide a 1–2 hour window for these visits, and our confirmation texts mention a timeframe. However, when clients view the visit details, it only shows the start time, which I think causes some confusion. It would be helpful if the arrival window could be shown clearly in the visit information as well.
Thanks for reaching out and sharing this suggestion! You’re right—it would be really helpful to show an arrival timeframe for on-site assessments created from requests, similar to what’s available for jobs. I can see how only displaying the start time could cause some confusion for clients when they receive confirmations or view visit details.
I’ve shared this feedback with our development team so they can consider adding the ability to include and display arrival windows on assessments in future updates. We really appreciate you highlighting how this would improve clarity for both your team and your clients.
