Forum Discussion

ShlomoS's avatar
ShlomoS
Contributor 3
8 days ago

How to charge for inspections in advance with online and AI Booking?

We have been trying to use the online booking feature as well as the AI assistant booking feature on jobber.

We primarily use it to schedule inspections. The major downside, is that without speaking to the clients first, we cannot vet the quality of inspections, and we end up with lots of last minute cancelations and low quality leads.

I think that charging an inspection fee or even simply collecting a card on file would help prevent these issues. What is the best way to go about this?

It doesn't seem like jobber gives the option to prepay for services?

lead management
online booking
requests

1 Reply

  • Brand's avatar
    Brand
    Contributor 3
    8 days ago

    The greater issue is building the value without talking to them. I have not used Jobber's AI Assistant booking feature but if you can quickly address the issue and why it's worth paying to have you "the professional" out, that would be my best take.

    e.g. "$99 inspection report and diagnostics come with a pdf of our findings to help you make the best decision for you and your home", "Let us save you from getting the ladder out and give you a PROFESSIONAL inspection for only $99.

    The psychology of a customer paying for you to come out lends them to be more willing to purchase for the full service later.