Forum Discussion
WiringByron
8 months agoContributor 5
Best Jobber Automations
I just wanted to get a post going for these. They can be super powerful in your business and I feel like they don't get talked about enough sometimes.
What are your best Jobber automations you have set up??
I really enjoy dashboards myself that give more custom information about my business. I like to use Airtable / Asana / Zapier.
Cheers !
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- MattCheezyContributor 3
Awesome. Would you mind showing what yours looks like? I getting it set up and look good would be huge.
- WiringByronContributor 5
Sorry Matt, what would you like to see ?
- wesleyparkerContributor 3
MattCheezy You're describing Responisibid! It's difficult to set up but has amazing functionality. They integrate with Jobber. The built in interface Responsibid let's you embed in your website is pretty bare bones. We hired a developer for literally a few hundred bucks to "skin" the interface and make it much prettier. I spent about 100 hours getting it dialed in but made my money back several times over. We offer instant pricing, then clients book directly into our Jobber calendar based on their address and our travel/availability listed in Jobber. Do it!
- WiringByronContributor 5
Matt, that's such a good tip to hire someone to make it look better. I find it was quite dated. And I actually just discontinued my responsebid account and switched over to the jobber online booking. I know they really aren't the same thing but the job or online booking was good enough for what I was doing.
- MattCheezyContributor 3
I'm looking for an automated system that can send out quotes based on the information provided by potential clients. Ideally, this system would allow clients to:
- Fill out a form online with their details.
- Receive an estimated price immediately based on their inputs.
- Proceed to put their card on file to finalize the signup process—all without needing to speak with me directly.
I’m particularly impressed by the quoting system used by Swoop Scoop (use zip code 99037 to see their process). It captures initial info, provides an estimated price, and then guides the customer to complete their signup.
I don’t think Jobber can fully handle this, but perhaps I could set something up where:
- Clients fill out their info online.
- They receive a texted quote based on their input.
- A required deposit is collected to secure their spot.
Do you have any suggestions or ideas to create something like this?
- MattCheezyContributor 3
I use zapier for a couple simple automations.
- DionAtAddalineContributor 2
We keep bumping into limitations with the Zapier connections, and have looked into Adhesion Connect, Make, Integrately, and Hookdeck. Everyone falls short somewhere.
With Zapier we have been able to create Zaps that:
- Create a Jobber Client when a HubSpot Contact Lifecycle Stage switches to "Opportunity" (with checks to make sure the Jobber client doesn't already exist
- Create a CompanyCam Project when a new Jobber Request is created (except not all Request details are passed using Jobber's Zapier connection, so we use an Adhesion Connect Webhook for that)
We had Zaps active that would also create/update HubSpot deals when Jobber Quotes/Invoices were created, but that started using too many Tasks in Zapier.
Oh, we also have Microsoft Power Automate Flows active to look for Jobber Report CSV files and update our Power BI reports. Sadly, we have to run each report we want manually, as the Jobber Report Scheduler just wasn't up to **bleep** (some reports we need were missing, the report layout between manually-run and scheduler-run were different, plus a few other issues). I'm looking at possibly hooking up Adhesion Connect and AirTable to replace this process, which would work for future data. Not sure about past data.
So far Integrately and Adhesion Connect are the only two that appear to access Custom Fields.
I was trying to hook up through ReTool as well, but the Jobber API connections are miserable for me to figure out.
We also hired an outside developer to link CompanyCam and Jobber via some Google Functions so that when a Quote Draft is created and the CompanyCam Project ID is in the CompanyCamProjectID Custom Field in Jobber (we have to do this manually because, well, Custom Fields), it reads all the CompanyCam Photo Tags for that project, processes them, and then creates a quote with line items based on those tags. Saves us a HUGE amount of time.
I keep trying to streamline all of this, which is why I have mentioned so many different tools. But again, they all fall short somewhere.
- WiringByronContributor 5
You've gone deep ! I'm trying to learn about using the API but it's a bit over my head... .might need to take a course haha.
- Acme-ScottContributor 4
There is a lot of good information here. Great questions by all, and great answers with in depth information to ponder.
- ProperGuyContributor 3
Zapier is pretty limited compared to jobber's api. You can create a database and feed it from Jobber using Jobber's API. From there, you can do pretty much anything. Like using custom fields as merge tags in email communications which allows you to send mass emails offering a service that has the custom price for each client individually, in the email. For example, if you have a fert service for lawns and you price based off of turf sq ft. you can send an email to thousands of customers at once and they will all see their unique price for that service, in the email.
- WiringByronContributor 5
For us non API people, where would you point us to learning about API's or Jobbers API? I'm wondering if there is a youtube vid out there where a beginner could start? I'm fairly tech savvy so I've been slowly thinking about this more and more.. Thanks.
- ryaantuttleJobber Ambassador
I typically hire people on Upwork to handle this stuff, but also with the stipulation they need to teach me what they are doing. I only hire local for most stuff now, since I will move off Upwork after a couple of successful projects and work with them longterm. More than happy to answer questions about hiring virtual and/or freelancers.
- Bradley_NLSContributor 2
I posted this under online booking and requests but to me this is a major need for businesses who don't accept every request that is received.
"
We have been using Jobber for a little over a year and we have made changes to help streamline receiving requests and getting those turned around into quotes.
I have one major complaint and that is that there isn't a deny option in the drop down menu of the request form. I know there is an archive button which takes the request away from the clients, client hub and removes the request from our active requests. We are a smaller company and pride ourselves on customer communication.
At this moment in order for the potential client to know we do not want to take on their work, I have to take their email from the request form, go to my email, take the steps to write and send an email stating that we are unable to accommodate their request at this time. Then go back to jobber type an internal note that I sent an email and why I denied the request then click archive.
I will preface with I can't write code, but it would be a simple addition to the current coding that would allow a Deny Request button to show up under ...More Actions.
Once clicked you could select whether you would like to send the denial via text message or email. Then one of your prepopulated emails or texts would come up to send. That way a client isn't just looking for a quote and one never comes.
Once the request is denied, it could go into your archived request folder and it would show you denied it instead of just archiving it"
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- Dan1elContributor 2
Some beneficial ideas, got me thinking now! I love the idea of an onboarding email. Good work
- TNLM06Contributor 2
I was figuring out how to make an automation that automatically adds a tag to a customer profile. Tags are one of the best segmentation/differentiation variables for using the new marketing campaigns. It would be nice if Jobber could add a tag automatically at certain points in the customer cycle. Any ideas to do this?
- WiringByronContributor 5
That's a Zapier "Action" So it can be done. You would need something to trigger that action though.
Set up Triggers in Jobber to automate repetitive tasks elsewhere. You can automate an Action in another app whenever one of the below Triggers occurs in Jobber.
- New Client - Triggers when a client is created
- Client Updated - Triggers when there is an edit made to client details including their name, email address, phone number, custom fields, or archiving the client. The following events do not trigger:
- new note added for the client
- new property added for the client
- an edit to one of the client's properties
- New Request - Triggers when a request is created
- New Quote - Triggers when a quote is created
- Quote Sent - Triggers when a quote is sent via email or text message
- Quote Approved - Triggers when a quote is approved
- New Job Created - Triggers when a new job is created
- New Job Completion - Triggers when a job is closed
- Job Updated - Triggers when an edit is made to a job
- New Invoice - Triggers when an invoice is created
- Invoice Updated - Triggers when an edit is made to an invoice
Actions
Automate the below Actions in Jobber when an event occurs in another app.
- Create Client - Creates a new client in Jobber
- Add Tags to Client - Adds tags to a client. This action must follow a trigger like New Client Created, Client Updated, or Find Client
- Create Request - Creates a new request. This will create the request for the client's first property
- Add Note to Request - Adds a note to the internal notes field on requests. This action must follow the New Request trigger or Create Request action
- Create Quote - Creates a new quote in Jobber for a client. This will create the quote for the client's first property
- Create Job - Creates a new job. This action must follow a trigger like New Client Created, Client Updated, or Find Client.
- BadgerHaulingContributor 4
Really interested to learn more about how/why you would need Jobber, Airtable, and Asana hooked in by Zapier.
I’ve been exploring my Zapier options and find myself stuck.- ProServe-DreGoContributor 3
Zapier acts as a "department of weights and measures," allowing various software applications to standardize the data they are working with. For example, "Client First Name," "First Name," and "Client Name" might be labeled differently in each app, and Zapier serves as the intermediary that standardizes these definitions. Is that what you were asking?
In my opinion, having to rely on tools like Airtable is quite frustrating, especially since Jobber is written in GraphQL and is accessible via API. This accessibility would allow data to be integrated into any custom-designed dashboard. Unfortunately, I lack the required coding knowledge to make that happen.
However, it’s only a matter of time before more streamlined solutions become available, potentially within the next year. Typically, startups create forums like these to gather insights from their users, helping them rank ideas, address top complaints, and identify urgent fixes.
- WiringByronContributor 5
I use Airtable for a bunch of stuff. You can push your data over to it through Zapier and then make a key metric dashboard for your self to analyze your data. Something like this
https://airtable.com/appERYRH5vL4nq8E1/shr1GY9zeF4eN1XfC
or this
https://airtable.com/appHogNIowQL33KBE/shrXBMQaHD4ZsjtS0
Airtable can also send automated emails so when a client approves an estimate in Jobber it put's myself the client and production manager in an email together for handoff to production.
Airtable is pretty fun and addicting once you figure it out.
We use Asana for our production board with all the steps for a job from start to finish so we don't forget things. We have different steps like "needs scheduled" "order materials" "pull permit" "final invoice" And when a quote is approved in Jobber it automatically shoots the job info over to Asana and starts a task with due date for my project manager.
- BadgerHaulingContributor 4
Very nice and thanks for sharing! Definitely give me some ideas.
- wesleyparkerContributor 3
We use a ton via Zapier.
1) When a job closes, filter the action by job title, then send an appropriate follow up email asking them to schedule another visit. Massive time saver.
2) When a property is added that's not in our default sales tax area, send an email to the admin team asking them to manually adjust the sales tax setting. This saves time on sync errors when an invoice is generated.
3) This isn't technically an automation, but using job templates with the "Create similar job" function keeps our job titles tidy and allows for much better reporting
This is a fun topic!- LuminaryLawnsContributor 2
Hey wesleyparker? I feel like I'm always recreating the wheel on this one.
- LuminaryLawnsContributor 2
*how are you saving out / storing the job templates?
- ProServe-DreGoContributor 3
How do you guys minimize Zap costs with jobber changes and customize jobber actions in Zap. I noticed there aren't many. Any recommendations?
- wesleyparkerContributor 3
We started out with multiple Zap accounts to try and keep costs down. Their pricing tiers were really wonky and it was much cheaper to have two accounts with low level subscriptions than one at the highest level for like $2K. We have since consolidated to one Zap account at the highest paid level. Considering we save tens of thousands in office labor through the zaps we think it's worth the cost.
As for the triggers, I am BEGGING for a "visit completed" trigger. Apparently it exists in the web hook code and you can custom code it but it's not an off the shelf option. For businesses with a ton of recurring jobs it's silly that we can't trigger things off completed visits.
- WiringByronContributor 5
Wesley I knowwwwwwwww you have more than that haha. Thanks for chiming in.