Jobber's AI receptionist is pretty good but I would only use it for after hours stuff. Having a human on the phone will always (as of now) be way better for the people. One thing I've learned is that even a VA can be off putting unless their english is perfect and they understand your trade and area a little bit. People can sniff out if it's a receptionist type person and it kind of turns them off. This is just my experience because we offer so many different things.
That’s a great point. I think the real opportunity is getting AI to understand your specific trade and customers instead of giving everyone the same generic experience. The technology is moving fast, so it’ll be interesting to see where it goes.
