Hi ryaantuttle ,
Fantastic question! This should be a section in itself: systems and processes.
Regarding flowcharts, I used to use Lucidchart but stumbled across Figjam for flowcharts and haven't turned back. It's really simple to get started with their AI tool as well. You type a command like "flowchart for a sales process" and it gets you started.
Here’s a screenshot of a flowchart I created for a client. It illustrates the workflow after a job is completed in Jobber. This flow listens to Jobber’s API and showcases how a custom app (built in Retool) integrates with Jobber to enhance its functionality.
Figma, I’ve been learning how important documented workflows and systems are while building my business. Definitely going to check out Figma.
