How do you measure crew productivity?
I know Jobber has the employee productivity report. It doesn't work great for a company that has a ton of recurring jobs with fixed billing. I'm curious how people are measuring their crew performa...
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Appreciate the in depth message.
You said you use Jobber's profitability calculation as a quick check. If it is below that 80% mark. What does diving into that job look like? You're looking at visit time sheet data and seeing if it's consistent?
Most of our work is straight labour, no materials. So the profitability % is a simple calculation of labour cost vs invoiced amount.
I have found that if you end up invoicing extras that aren't included on the job it will skew the profitability % as it calculates based on the job price not the invoice amount. But it's still ok for a quick check. If the % dropped to say 70% then yes I'd look at the job time/labour cost and dig deeper to see what happened/what went wrong.
I would still back cost manually every so often as this will give you more historical data to see patterns etc. Jobber profitability % is useful for a quick "running check" but you need to take the reigns and dig deeper into your numbers to really be sure things are heading the right direction in the long term.