How We Define “Done Right” With Job Forms
As we added technicians, I realized “do a good job” is way too vague. What does that actually mean? For us, it means things like checking the gate, following the right yard pattern, documenting any...
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Photos of the busiest areas of the home! Our techs cannot complete a job until they upload showing that kitchens, baths, and (usually) living rooms have met the standard we set for everyone. All too often it used to be a he-said she-said between techs and clients.
That’s a huge one.
The photo turns a quality standard into something you can actually review instead of relying on memory after the fact.
We’ve seen the same benefit with gate photos. If there’s ever a question about whether it was left secure, you’re not stuck arguing over two different versions of what happened.