Inventory Management

Question

Hi Everyone,I run a small appliance repair company in Nova Scotia. Our current strain with using jobber is lack of inventory management. We keep essentially inventory in 2 different places, the technicians truck and in the shop. The shop is split into 2 sections. Customer parts that we receive in for specific jobs and just warehouse stock of parts we keep around.We have seriously been considering switching to a different program for lack of features that fit with jobber on this. If anyone has any recommendations that you have personally used I would love to hear about it.In my ideal world a technician would be able to add a line item and enter a part number and it would say "you have this in your truck" so he can select it and it will alert us that he is using it from his truck to reorder.&nbsp;This is a strain on our growing business and I am hoping there is a solution so we do not have to leave jobber.Thanks, Jacob.

fred1 · Answer

Try quickbooks it does have features for stocking and should be able to integrate with Jobber up to a certain point. I think Jobber is mainly for the actual&nbsp; &nbsp;" service" part, not really design as an E-commerce or stocking software so that inventory can be tracked. There is the apps(App market place) on jobber where it could link in to other apps if you look at other apps that may help.-We are a landscaping company and for example we have people who do irrigation or irrigation repairs where they dont have the part and a side note has to be made to&nbsp; "order" the new parts or even get them from the shop, its the drivers responsability to keep track of this and send the request to our office for orders. we struglled but its not really the softwares fault but our system.-Same for plant installersSo in another words what i suggest is looking into the system you have for your crew and see what your business is really about, is servicing more important or item tracking more important, from there you can select the best software for you and then have a secondary software for the stocking, you wont really find a software that does it all and when they do they tend to complicate things and lack others. Jobber really helps with customer communication, something that has been getting lost with time and our customers really apreciate that communication. depending on your ops it may be worth it to have some one in the office to help with the stocking data etc.. hope it helps and best wishes

krista · Answer

Hi martellapp​&nbsp;
Thank you so much for taking the time to share your experience and detailed feedback. We truly appreciate hearing how Jobber is working for your appliance repair business — and where it's falling short. Inventory management is an area we know is important to many of our users, and your real-world example helps bring that need to life.
We’d love the opportunity to learn more about your workflow and challenges so we can better share that context with our development team as they consider future enhancements. If you’re open to it, please reach out to our team at 1-888-721-1115 (option 1) or support@getjobber.com. We’d be grateful to gather a bit more insight from you.
Thanks again for being part of the Jobber community. Your feedback plays a big role in helping us build a better platform.

jaf · Answer

EnergizeUs​ Would love to hear how PLY works out for you!&nbsp;We're in house cleaning, so our challenge is a bit different - we need to track which teams are taking supplies from our stock room. Right now we have our operations manager use a ChatGPT setup where she voice inputs what supplies each team takes (written on a sign-out sheet), our current stock levels, and when we restock. It outputs an itemized list plus an Excel sheet so we can cross-check that team usage + current stock + starting inventory all add up correctly.&nbsp;Planning to connect that to Google Sheets and use Gemini to help track usage patterns and know when to reorder, plus catch any discrepancies before they become bigger issues.Curious if PLY might work for supply tracking across teams too, or if it's more geared toward the appliance/parts inventory side of things.martellapp​&nbsp;Jacob - hope you find a good solution that keeps you on Jobber!

johnb · Answer

Hi,&nbsp; I use Jobber to manage my repair service.&nbsp; This is one feature I would love to be added.&nbsp; The ability to store customers' product details in their client record would be a real time-saver.&nbsp; Currently I have to look for previous jobs and re-enter the relevant details in custom fields on the new Job record.&nbsp; It would be great to have these details linked to the clients record, so we can see at a glance the equipment they have.&nbsp; We can store multiple properties, now multiple contacts, but NO customer inventory details.&nbsp; Otherwise Jobber works well for us.&nbsp; Thanks

energizeus · Answer

I just ran into the same issue with tracking parts between trucks and the shop.I just downloaded PLY, it’s available right inside Jobber’s app marketplace. I am using this because in my electrical business It helps track inventory per technician, per truck, or per job.You can add part numbers, link them to jobs, and it’ll even notify you when stock is low or when it’s time to reorder. my guys love to have a cushion and then we do one order instead of the typical head to the supply house kill 2 hours before showing up on site.&nbsp;Might be worth checking out before switching platforms entirely. I’m testing it this week, but on paper, it looks like exactly what you’re describing.&nbsp;