What’s your go-to move when a customer doesn’t pay on time?

Question

Do you send a reminder, make a call, wait it out, or have a process you stick to every time?In this episode of Masters of Home Service, Wilson Betances (EnergizeUs​) talks about:Why unpaid invoices are a major cash flow problemWhat happens when invoicing and follow-ups aren’t taken seriouslySimple systems and habits that businesses can actually maintainNever miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.

judithvirag · Answer

We do our collections twice a week.&nbsp; We do not take on any jobs without credit card being on file.&nbsp; We only had a few bad debts over the 16 years.&nbsp;&nbsp;

energizeus · Answer

Love this approach!

energizeus · Answer

Business Owners: Remember we are the weakest link in our companies.I learned that the hard way…&nbsp;This was such a fun conversation to have - thank you all for the opportunity.

lisa · Answer

It was a great listen! Thanks so much for sharing your story and what you learned along the way :)

energizeus · Answer

It was such a fun experience and cant wait for more.

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What’s your go-to move when a customer doesn’t pay on time?

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