This is such a valid concern, and you're touching on what a lot of pros are seeing across the community right now!
The general consensus from business owners using it is definitely mixed. Since the tech is still relatively new, it feels like it's still figuring itself out in a lot of ways. Some clients—especially in traditional or rural areas—are completely opposed to talking to an AI and will hang up immediately. Other customers are totally fine with it and just appreciate getting their request logged right away without hitting a dead-end voicemail.
Since your personal connection is your biggest selling point, set your phone line to ring to you or your team first (say, 3–4 rings). Only if you are tied up, driving, or loading wood does it fall back to the AI. That way, you personally answer every call you can, but the AI catches the leads that would otherwise hang up and call a competitor.
