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sunsetgates's avatar
sunsetgates
Contributor 2
16 days ago

How To Get Non-Admin Employees to Receive Job Notifications in Jobber?

Only admins seem to receive two-way text messages and notifications (quote viewed, deposit received, changes requested, etc.), but I can't make all my employees admins.

Has anyone found a workaround so non-admin team members get notified too?

How is everyone else handling this?

3 Replies

  • I changed the settings and they can see the messages but not the notifications. They need see see these notifications: 

    Again, I talked to support and they said the messages and notifications cannot be access unless you are an admin. Which is partially true. I changed some settings and they can see messages now but not the notifications above. Any ideas? 

  • That's interesting. Support is who told me it couldn't be done. Are these new options? Regardless I will give it a try. Thanks. 

  • Hey! Non-Admin team member can receive two-way text messages and notifications, but it depends on their permissions: 

    Two-Way Text MessagesNon-admin team members can send and receive text messages only if their user permission for two-way text messaging is turned on. When enabled:

    • Non-admin users see outbound messages only for features they have access to.
    • Messages for features they can't access will not appear for them.
    • Admins can see all messages.

    NotificationsPush/app notifications also follow permissions. Non-admin users without the two-way text messaging permission won't receive message-related notifications. Those with the permission enabled will receive relevant notifications (e.g., new items, message activity).

    Here are some helpful resources:

    If you have any trouble, I recommend reaching out to the Support Team so they can guide you step by step!