Add Category & Subcategory Structure to Pricebook Items for Faster Field Quoting
We’d love to see Jobber’s pricebook evolve to include Category and Subcategory fields that can be used to organize services and products within quotes and invoices. Currently, line items can only be classified as “Service” or “Product.” This flat structure makes it difficult for technicians in the field to quickly find the right line item when quoting or invoicing on site. Other trade service platforms (like Housecall Pro) allow items to be uploaded with a “Category” and “Subcategory,” which can then be used to filter or browse within the app. Adding this capability to Jobber would make a major difference for trades with large or detailed pricebooks — especially electrical, HVAC, and plumbing contractors. Example use case: Our team is building a standardized pricebook with over 1,000 items. If we could categorize items (e.g., Devices → Switches → Single Pole or Breakers → AFCI → 20A), our field techs could easily quote small jobs or extras on the spot without relying on estimators. This would: Reduce office workload by enabling accurate in-field quoting and billing Improve efficiency and consistency across the team Buy back time for company owners and estimators to focus on higher-value tasks Suggested Implementation: Add optional “Category” and “Subcategory” fields to the pricebook import/export template Allow field staff to filter or browse line items by category when adding items to quotes or invoices This would be a huge workflow improvement for growing teams trying to scale quoting in the field while maintaining accuracy and consistency.
Translating Feature Using AI
This is a feature that would greatly help businesses with crews that operate more efficiently in Spanish. A significant portion of home-based services employs Spanish-speaking staff, and the ability to translate the job description would be invaluable. This could be a specific feature that AI could mediate. Whether that's a button on the Job view to translate the descriptions from the staff's POV, or have admins translate as they write the descriptions. I'm not sure how formatting would look. Perhaps a toggle view? But this would be an immense help!Jobber AI Receptionist
Who else is using Jobber's AI Receptionist for overflow and after-hours support? We recently implemented it, and while it's not flawless yet, we're finding it to be a game changer compared to traditional voicemail. It's handling calls more efficiently and providing a smoother experience for both our team and clients. I’d love to hear how others are utilizing this feature, what has worked well for you, and what challenges have you encountered? Any tips?
What kind of Notifications you setup
I want to start the discussion on what notifications you setup in Jobber? What notifications you would like to have in Jobber when compared with other CRMs' ? Would you like to setup notifications based on fields in the Job, Client etc example: - When a visit is completed and the job value is > x, then email the owner and the manager. - When a payment is created and amount > x, then email the accounts receivable and owner. - When a 'Request' is created with emergency keywords like urgent, 'no heat', flooding, then email to manager, dispatcher. - When a high value job is deleted, notify the owner. DM me if you are looking for some such notifications that can ease you daily and repetitive routines Aswath aswath.satrasala@gmail.comI want to integrate Jobber with ____________?
Hey everyone! What have you wanted to integrate Jobber with but gotten stuck on? What application in the App Marketplace seems over your head but you would love to make it work? Drop a comment starting with "I want to integrate Jobber with ...." OR "I want to integrate ______ with Jobber" and finish the sentence. I'll answer ever question with a detailed flowchart, templates and videos where necessary. Let's help everyone save time with integrations and automations!How Are You Hiring? Anyone Using AI in the Process?
Hiring is one of the biggest challenges for service businesses like ours. I'm curious how others in the industry are approaching it today — especially with all the new tools out there. A few questions for the group: Where are you finding your best applicants (Indeed? Facebook? Referrals?) What does your interview or onboarding process look like? Is anyone using AI tools to assist with hiring? For example: Auto-screening resumes AI chatbots for pre-interviews Video interview analysis tools Auto-scheduling interviews Predictive scoring or assessment tools I'm always trying to stay ahead and improve the way we bring people into our company, so I’d love to hear what’s working for you — or what tools you’re considering. Thanks in advance for sharing!GetJobber in Gmail
Getjobber currently does not have native Gmail integration. CRMs like HubSpot, Salesforce, and Zoho have proven the value of native Gmail integration My company is going forward and filling this gap for GetJobber. Customer Context Panel: Automatically pull the relevant info from the email and display new client form in the Gmail sidebar when viewing emails from new clients Customer Context Panel: Display GetJobber customer info in the Gmail sidebar when viewing client emails Job Creation: Create jobs directly from client emails with one click Email-to-Job Logging: Automatically record important emails to job history Scheduling: Add appointments to the Getjobber calendar from email conversations Please don't hesitate to contact me if you are interested in such a Gmail productivity tool Aswath aswath.satrasala@gmail.com
