Do handwritten thank you notes still make a difference?
Random thought: Have handwritten thank you notes become a thing of the past? In a world of emails, texts, and automated follow ups, I wonder if a simple handwritten note stands out more today than it did 20 years ago. Do any of you send them to customers, employees, referral partners, or vendors? If so, have you seen an impact? Curious to hear what others are doing and whether personal touches like this still move the needle.Anyone Tried Jobber’s New Get Noticed Score Tool?
Hey Jobber community! Jobber just rolled out a new free tool called https://tools.getjobber.com/score/GetNoticed to help analyze your online performance in seconds. It helps you: Find your Google Business Profile See how your business shows up online Get a personalized action plan to improve your visibility All you need to enter is your company name, zip/postal code, and industry, and it gives you instant insights. Has anyone here used it yet? I’d love to know: Was it easy to use? Did you find the action plan helpful? Did anything surprise you about your online presence? Do you think it needs polishing? Drop your experiences or thoughts below!What is your favorite feature in Jobber? Why?
I'll go first. My favorite feature in Jobber is probably the new quote templates. This makes our selling process so much easier. It's also easier to train new sales people because we don't have to teach them how to write an entire quote. We can just teach them which template is best for the job, they are bidding.What Marketing Actually Works for Outdoor Service Businesses During Slow Seasons?
I run a small land clearing/brush clearing business in Ohio, and with how wet it’s been in our area lately, things are starting to slow down a bit. I’m trying to be proactive and focus on marketing so I can keep work coming in and continue growing the business. For those of you who’ve been in a similar spot, what marketing has actually worked best for you to bring in more customers and keep jobs lined up? Facebook ads, Google ads, yard signs, referrals, local networking, something else? I’d especially love to hear what’s worked well for seasonal or outdoor service businesses when weather starts affecting the schedule. Appreciate any advice or ideas you’re willing to share.How I Create a Landscape Design, 2D Plan, and 3D Rendering Before Leaving the Client's Driveway
To close premium landscape deals on the spot, I use a fast, mobile-and-AI workflow that visualizes the final project before leaving the client's yard. Here's my method, and links to the programs I click on. Map I walk the property with Cam to Plan to instantly generate an accurate 2D layout using augmented reality. Sketch I drop that map into Procreate on my iPad with my Apple Pencil and start listening and observing. As the client shares their vision and seatbacks, I sketch design layers and notes directly over the map layout to build instant trust. This part is where you really design. You're listening to the client and creating solutions based on your breadth of knowlege and your uncanny talent to see the past, present, and future by looking at a plot of dirt. That part is 100% you. It’s about this point that I go sit in the client's driveway for 10 minutes and hash out my design, and when I’m getting close, I turn to AI. Polish I run that rough sketch through my own app that I spent months developing (not a developer) called PlotTwist: GrowingShade, created with Opal. It instantly transforms hand-drawn sketch into a clean 2D landscape plan with legible text, improved symbols, and architectural shading. It’s my design, but presentation ready. I use these glow ups in website and social media posts. Close PlotTwist 3D, another of my Opal apps overlays that finished 2D plan directly onto the original photos of the client's yard. Seeing a realistic 3D concept of their future space layered onto their actual home creates an immediate emotional connection that closes the deal. You do want to emphasize that it is conceptual, because this app isn't as accurate at the previous. Now you know all my secrets! Comment below on the programs and apps that you use! -La MadrinaHow do you create a brand that customers remember? ✨
There’s a ton of home service businesses competing for attention, and sometimes the smallest details are what make a company memorable. 💬 Comment below: What have you done to build a brand that customers remember? Is it your trucks, uniforms, customer service, name, or something else? In this Masters of Home Service episode, Brandon Downer (Pink’s Windows) shares how they built a recognizable franchise brand around more than just a logo—from their signature look to the way techs show up, communicate with customers, and deliver the service. Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.
Is your business showing up in AI search? 🔍✨
Have you ever asked AI something like “Who’s the best plumber in [your city]?” or “Find me a landscaper near me” just to see if your business pops up? If you appeared, what are you doing to make sure you maintain visibility? If not, PhilRisher has a few website tips that could help. 👇 In this Masters of Home Service episode, he covers website best practices that can help your business stay visible as search changes, from answering real customer questions to sharing pricing and local information and putting more work into your ‘knowledge base’. 👉 Want to put these tips into action? Download our free website optimization playbook for this episode. Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.
Are You Selling Your Service… or Selling the Experience?
Customers have more choices than ever. Sometimes the difference isn’t just the service you provide, but how you make people feel from the first interaction to the final follow-up. What are some ways your business creates an experience that keeps customers coming back?Any tips for making YouTube videos that actually bring in customers?
If you're creating videos for your business (or thinking about it), what's one thing you've learned that makes a difference? In this Masters of Home Service episode, Jacob Palmer (Palmer Electrical) talks about how simple YouTube videos became one of his biggest lead generators. He shares practical advice on filming real jobs, building trust before the first phone call, and using video content to win more local customers without relying on paid ads. Never miss an episode of Masters of Home Service. Subscribe on YouTube, Apple, Spotify, or wherever you get your podcasts.
