How can lawn care businesses manage seasonal recurring work and annual rescheduling?
I do lawn care. it is seasonal. i come back every year, unless requested not to. i am requesting a way to group customers in that way. meaning, that the service goes from EX: march 15-oct 31. at oct 31, the job ends but on march 15th it repopulates. (if you seen my other post property based pricing, any price increases, they should carry over to that job). for me i have basically 2 types of seasons. i do weekly until oct 15th basically, and then go every other week till thanksgiving. I came from yard book and basically built the job added one to the weekly group and then made one more to the biweekly for the fall. I never had to recreate the job it was automatic. nice for seasonal services. also for scheduling, please let us just pick a date and not have a recurring job go for x weeks months days or whatever. its a pain.72Views0likes1CommentScheduling For Lawn Care -UK
Hi - I signed up for Jobber a while ago when I was working for another company. I've now gone independent and I'm trying to streamline the diary/schedule. The majority of customer's are on a programme so I've set recurring visits up for approx. 10 week intervals. The last software I used focused on routes, you added a customer to a particular route and any alteration, if the day needed to be rescheduled for instance, was done to the route and subsequently all customers would move to the new date. I'm finding with jobber that you have to edit each individual customer which is time consuming. Also is there a quick way to change a customers job from one off to recurring? ~Any feed back would be appreciated42Views0likes1CommentFeature Request: Hourly Line Items That Auto-Track Labor Time
Hey Jobber Team and fellow users, I’d love to see a feature added that allows us to mark a Job or Line Item as “Hourly,” where Jobber automatically tracks labor time during a visit. (yes, labor time is already tracked, but it does not populate invoices automatically with the labor time total) Here’s the idea: When a team member clocks in and out for a visit, Jobber would log the total man hours and automatically populate that into the invoice line item when it’s generated. Example: If a visit takes 3.5 total man hours across the crew, and the rate is $60/hr, the invoice line would automatically show: Labor (Hourly) — 3.5 hrs @ $60/hr = $210 This would be a huge time-saver and ensure invoices accurately reflect labor hours without needing to manually edit or calculate them later. Why it matters: Eliminates human error in time-based billing Speeds up invoicing for hourly work Keeps job costing more consistent and transparent **Would also love to see labor time displayed in decimal!** Would love to hear if others are interested in this too — and if Jobber could consider adding it as a future update!116Views1like2CommentsOut of cell service area access
Wondering how many of us work in areas that have poor or no cell coverage? In my area that is quite frequent and we can't access jobber online or the app so no job time tracking or marking it as completed, etc. Is there any way around it beside waiting to have cell/data service? Thank you,Solved39Views1like2CommentsScheduling ease Vs technician clarity…
Hi all, We have a lawn care business, majority of work is recurring and we’re trying to balance things between scheduling simplicity/ease and clarity for the field crew as far as target job times. Up till now I’ve been scheduling jobs in 30min blocks - mostly either 30mins or 60mins, it’s just easy to drag & drop to organise a day. If a job target time is 20 or 25mins, I list that in the job instructions for the techs. The downside that my wife keeps pointing out, is that if the scheduled time is 30mins, the techs will drag it out to 30mins. So she wants a job with a 25min target time to actually have a 25mins scheduled time. To me that creates dramas when I have my Ops Manager hat on, I mostly look at the schedule in week view and anything less than 30mins on the schedule is practically unreadable. (Maybe the new Schedule will be better, but I haven’t switched over because I need the bulk move visits feature.) Any comments or idea are appreciated. 🙏Solved34Views1like1CommentManaging Year-Long Jobs with Multiple Tasks & Recurring Visits
Hi everyone, I’m looking for advice on how others are managing long-term jobs in Jobber that span a full year and include many steps or tasks—some one-off and some recurring. For us, scheduling a yearly maintenance job has been a challenge. Are you setting up one Job with many visits, or are you creating a separate Job for each task in the contract with multiple visits for each? When converting a quote to a job, Jobber allows multiple jobs from a single line item, which sometimes leads to duplicates and scheduling issues. Another challenge is payments by installment—we need the job total to match the installment price rather than the full contract value, and I’m wondering how others are handling this. In other programs, scheduled tasks would turn gray to indicate they had already been converted to a job. If they needed to be scheduled again, we could either add a visit to the existing job or delete it and create a new one. Does Jobber have a workflow that allows for something similar? Would love to hear how you structure your jobs to keep scheduling and payments running smoothly!50Views1like1CommentJobber Failing to update features
I have contacted Jobber on multiple occasions. We mow seasonally.We need an option to turn the routes off during the winter. Currently we have to go through each customer at the beginning of the Spring season to move the start date, in order to clear the "late visits" The other thing they need to do like Service Auto Pilot, is allow you to skip a week. If it is during acrought and some yards do not need mowed and get skipped, we need to be able to hit skip. The customer should not be charge and it would pick up on the schedule to following week. I have also contacted them about mows from many months earlier that have already been paid, randomly appearing on numberous customer's invoices.389Views7likes11CommentsSetting up rounds for lawn applications
Hello All, Jim from Paramount Turf Company here. I am 50 days in with Jobber and preparing for a new service line we offer at PTC with lawn applications starting in 2025. With that said, I have experience with other software companies when it comes to setting up a multiple round application program but was curious how you all do it within Jobber. Jobber client service team has been great with their one-on-one consultations and have been super helpful but would like to talk to someone in my industry in how you all set up your multiple rounds and how you schedule it. Would love to connect with some of you if you would be willing to talk some shop! Thank you in advance!!!289Views2likes5CommentsRescheduling multiple clients at once
Hey everyone! I’m curious to as if anyone has an efficient way to let clients know that we had to reschedule their job due to weather. Currently we have lots of visits on a day and when it gets rained out then we have to reach out to each individual person and let them know we have to move their service date (which take a long time). I know technically I could do a marketing email in their campaign but everybody doesn’t check their emails.121Views1like1Comment