I built an AI assistant that runs my office
A few weeks ago I shared how I built a one-step enrollment system for my lawn care program — client enters their info, credit card goes on file, and they're enrolled. No quote approval, no back-and-forth. Automated sequences handle the welcome email, welcome text, and contact setup. One step, done. Coming from a background as an electrician, I tend to look at everything as a circuit. If there’s a break in communication or a 'loose wire' in my lead flow, the whole system fails. I decided to stop fighting the mess and started 'wiring' my office the same way I would a complex panel. I built an AI operations system that runs alongside Jobber. Every text, phone call, email, voicemail, missed call, and website form submission automatically gets logged to a centralized database through a series of Zaps. Every client has one record, one timeline, and one clear next action at all times. Every morning before I head out, I run a 5-minute briefing with an AI assistant. It reads the full client database through an MCP server — which basically means the AI has live access to every client interaction in real time. It tells me who contacted me overnight, who's waiting on a response, who's going cold, and what I should do next for each person. It drafts the messages. I review, edit if needed, and send. I also set up an AI receptionist on my business phone line. It answers calls, can answer common questions about services and pricing, takes client information, and transfers calls when needed. It can also send texts to the caller during or after the call — like a direct link to the enrollment page or the resources section on my website. It handles multiple calls at the same time. No more missed calls going to voicemail. The tools: Jobber for jobs, scheduling, and service history. An MCP-connected database for the client timeline. Zapier to connect everything. An AI assistant for daily briefings and client communication. An AI receptionist for inbound calls. Jobber stays at the center — it's my source of truth for every job, every visit, every quote. The AI layer sits on top and makes sure nothing falls through the cracks between Jobber and everything else. I'm planning my first hire this season. Not because I'm behind — because the systems are handling the admin load well enough that I can focus on growing. The AI doesn't replace a person. It replaced the office work I used to do at 10 PM after a full day in the field. If anyone's curious about how any of this works, happy to answer questions. I'm not selling anything — just sharing what I've built because this community helped me think through a lot of it.What ai/automated workflows do you use for your home service business?
I want to better implement AI into my landscaping business out in Arizona. What workflows do you use to better help everything run smoothly or save time? Here's what I have going so far: Field crew uses ChatGPT or Claude to troubleshoot issues I use it for rough calculations of the material and time it will take for the job writing specific contracts for customers Handling mistakes on projects when it comes to client communication Training manuals and internal SOP creation Captions and storyboards for social media posts Ad copy for marketing Financial analyzation for profit and growth Finding gaps in my business for course correction
Section for Vendors or Subs
Please help develop a functions to add 3rd party vendors/subs that may be used as needed or 1-time. The primary point would be contact and database of vendors with info and docs needed for our team to access if needed as well as would be nice for them to have scheduling, invoicing with pics and job tracking capabilities.
Brand Opinions or facts.
Hey everyone. I am new here, I just retired from being a firefighter after25 years do to medical reasons. I am still way to young to officially "retire" and collect anything. So I am wanting to start my own land clearing business, However I see the prices on equipment are way to obtainable for me as a start up. But I do have one question about tract loaders/skidsteers I know every video I was they all have a tract loader. But is there any chance buying a used skidsteer with tires could help start this business at wayless of a start up cost? Maybe not use it for mulching but maybe do some brush hogging with it? the second part is to try to make money with something that wont hurt my back so bad and to get the capital to start this business my brother was thinking of a mowing business. Not landscaping but just mowing. Bad boy mowers has very good pricing. I have seen reviews on youtube but many them are paid to say so. Anyone have experience with bad boy mowers? what are some good things some bad things. What brands do you feel they are better than?
