Should We Care About "The Going Rate"?
I saw this post from Tom Reber and it really hits home. One of the things that really gets under my skin is when I'm talking to a home owner and they say something to the effect of "Well the going rate for (fill in the blank) is (fill in the blank)". I should probably be used to it by now but it still gets me. What they are saying is "I got numbers from people and I can't tell the difference between all of them other than their price". And that's ok - it's up to us to show them the difference. Obviously Jobber helps with that tremendously (automatic appointment reminders, uniform quotes, etc) but it's UP TO US to communicate that difference effectively. My question to you guys is: How are you showing your potential customers you're different than just saying your work is better?46Views2likes1CommentWhat does “your best year yet” actually mean for your home service business in 2026?
Every service business wants their ✨ best year yet ✨, but after talking to other home service pros, that usually means more than just higher revenue. For some, it’s: Steadier work through slow seasons Healthier margins without burning out Fewer last-minute scrambles and more predictability day to day When you think about 2026 being your best year yet, what does that actually look like for your business?49Views1like4CommentsDoes Time Expose the Wrong Employee? Always.
Good afternoon all, I just had back to back meetings with our investor and business advisor Patrick Bet David. I wanted to share with you all some exciting notes from our 1 on 1... Business Lesson: Time Reveals the Truth About Employees When someone joins your company, they may look like the perfect fit at first. They say the right things, nod their head in meetings, and blend in with the culture. But here’s the reality: people can’t hide their true values for long. 1. The Filter of Time Good fits prove themselves through consistency, work ethic, and alignment with company values. Bad fits eventually slip — they cut corners, clash with culture, or show they were only there for a paycheck. Time sorts people better than any interview ever can. 2. You Don’t Have to Rush Sometimes you’ll see red flags right away, but other times it takes months. Don’t stress over catching everything immediately. Give people enough room to show their true selves. 3. The Donnie Brasco Lesson Joe Pistone (undercover FBI agent “Donnie Brasco”) spent nearly 6 years inside the mob before exposing 240 criminals. The point? No matter how well someone blends in, identity always surfaces. In business, the same is true: people reveal themselves eventually. 4. The Leader’s Job Confront directly when behavior clashes with values. Observe patiently when you’re not sure yet. Act decisively once the truth is clear. Takeaway Hiring is never about perfection, it’s about filtering and continuing to filter. Time is your ally. The right employees prove themselves. The wrong ones expose themselves. Your job is to stay sharp, pay attention, and act when the evidence is there.Solved148Views2likes6CommentsGIVEAWAY CLOSED: Share What You Know. Learn From Someone New. (The $100 Coffee Card? Just a Bonus)
Every day, convos in this community help someone run their business a little smoother—pricing, hiring, workflows, and everything in between. As we wrap up the year, we want to spark even more of those helpful conversations. The giveaway is just a nudge to jump in. ☕ From Dec 1~31, engage to enter to win 1 of 10 × $100 Coffee Gift Cards 💌 How to Enter 1️⃣ Start a post—share a story, question, lesson learned, or goal from your business. Pick a board and click Start a Discussion to post. 2️⃣ Reply to another member’s post to earn an extra entry—your perspective or encouragement could be exactly what someone needs. That’s it! Every post and reply helps keep this community strong and earns you more chances to win. Congrats to our lucky 10 winners! 🎉 Thank you for being such a thoughtful and engaged part of the community. We really appreciate you sharing your experiences and showing up for other members! berrycleanusa RedAlder DarrenSteele jonmaegaard MonkeyDLuffy danjhu Kamgard totalkare abbahvac Dina_PJC Terms & Conditions391Views4likes6CommentsAre you personally ready for the holidays?
Running a business can be time consuming and keeping the balance with personal life can be challenging. Are you ready for the holidays? What tips can you share from entrepreneur to entrepreneur that worked for you to shut your business brain off and turn on your family/personal/hobby brain on?55Views2likes4CommentsWhat do you focus on for end of year planning? What goals do you focus on?
We are wrapping up 2025 with our standard end of year planning. We just grew 45% over last year. A great year for the most part. What are some of you doing to grow in 2026? What are your goals? What is some of the most important data you are reviewing? How do you include your team?86Views2likes5CommentsHow did you start your own service business after working for another company?
How many people started their own company after working for someone else and thinking they could do it better on their own? Or saw the flaws in a company and aligned themselves to not make those mistakes? I have worked in my industry for 12 years and saw the best and the worst. I learned from both, probably more from the bad! I adapted all of those into my own business and my customers love it. How many people thought they could easily take customers from their previous company? Did it go as planned? Was there hesitation from any of them? Obviously I am sure everyone respected their Non-Compete Clause if there was one signed, but I feel like a lot of us started their dream in the same way! I would love to hear these stories!52Views2likes1CommentWhich moments make you smile as a business owner?
Yesterday as I was doing some exclusion work for a residential customer, I had a moment that just made me feel so happy and couldn't help smile. I finally took the leap and started my own company in a field that I am a true professional! I am finally doing this for myself. This is my business. I am my own boss. I am not working for the man anymore. I was swept away by this feeling of pride and joy knowing that I am doing something I have been dreaming of for 5 years. It filled me up with such a positive glow. I really and truly hope everyone gets these moments sometime during your day. It's small things like this that keep you going. It softens the blows when you have a bad day or letting the negative thoughts move in. We are all going to have those stressful times, scary times, hard times... but when you get these positive feelings, take it all in and enjoy that sense of pride.49Views2likes1Comment